In detail: hp laserjet 1020 do-it-yourself repair from a real wizard for the site my.housecope.com.
Disassembling these printers begins by unscrewing the screws on the back of the printer.
Then the side covers 1 are removed, which are fastened with latches from below and from above. We hook the cover on the back, then release the lower and upper latches with a flat screwdriver and remove the side cover with a sideways and forward movement.
After in lj 1022, you can remove the upper bar by sliding it to the left.
Then we remove the tray 2, after the tray we remove the front cover 3, picking up the latches in the front.
Then we unscrew 1-2 screws of the top cover, snap off the clip and remove the cover together with the rear metal wall.
.To remove the stove, you need to unscrew the 4 screws securing the stove from above and disconnect the wires.
After disassembly, we proceed to repair the printer.
A detailed service manual for printers HP LaserJet 1010,1012,1015,1020 will help you in the maintenance, repair, and proper operation of the printer. Details and assemblies of the printer, their characteristics and principle of operation are described in detail. Provides examples of cleaning and lubricating HP LaserJet 1010,1012,1015,1020 assemblies. The whole process of work on maintenance and repair of the printer is shown in the form of photographs or diagrams.
A diagram of the interaction of printer nodes is clearly shown.
Disassembly and assembly of the HP LaserJet 1010,1012,1015,1020 printer is examined in detail, all this is shown clearly in the form of photographs.
First of all, the service manual will be useful for the employees of service centers for the maintenance of computer equipment, as well as for ordinary users using these models of printers.
If you are interested in refueling the HP LaserJet 1010,1012,1015,1020 printer, then here you can learn more.
Video (click to play). |
As a supplement to this material, we suggest you watch a video on refilling the HP Q2612 cartridge, which is used in HP printers 1010,1012,1015,1020.
You can download Service Manual for HP LaserJet 1010,1012,1015,1020 Printer here.
The Master's Secret shares his successful experience in repairing a laser printer HP LaserJet 1010. The manual is suitable for HP LJ printers of the 1000 - 1200 series. The story is simple, the purchased used printer (for 1000 rubles) worked for a year and was stupidly damaged by a sheet with a paper clip, rinsed and began to rustle - it broke thermal film. Damage to the thermal film is easily confirmed by installing a replacement cartridge. Contacting the service center meant paying for repairs at least at the price comparable to buying a new printer. I also spurred the search for thermal film for the printer, sellers offered to buy thermal film at an unrealistic price of up to 1,500 rubles (its red price
100 rubles), plus the tricks of sellers in the absence of thermal grease in the repair kit and the sale of this component for repair, also at an order of magnitude overpriced.
The thermal film was searched for within a month and was purchased for 300 rubles (2013) complete with thermal grease. Repair requires a simple tool:
The repair scheme is carried out step by step in the following order.
Step: 1 Check the integrity of the film and the presence of thermal grease. Pull the cartridge out of the printer. Unplug the power cord.
Step 1. Disconnect the power cord
Step 1. Remove the cartridge from the printer
Step: 2 The cartridge access cover is held in place by a rod. The stem must be separated from the cover by pressing on the inner edge of the plastic rivet. Hold the rivet while detaching.
Step: 3 Turn the printer towards you with the back cover and using a Phillips screwdriver, remove the three screws from the metal cover, two screws on the left and one screw on the right. See photo.
Step 3. Unscrew the screw on the left
Step 3. Unscrew the screws on the right
Step: 4 Remove the sides of the printer. The stacks are held in place by plastic clips that are located at the top, bottom, and back. The lid without buttons holds the strongest. Secret latches are shown in the photo.
Step 4.Wall latches with buttons
Step 4. Wall latches without buttons
Step: 5 Lift the cartridge access door and remove the two machine screws. Remove the cover.
Step: 6 Use a flat screwdriver to pry up the lower right edge of the metal back cover and remove it.
Step 6. Pry off the cover with a screwdriver
Step: 7 On the side of the power connector is the power board. There are four different connectors on the top of the board, unplug them. The connector with white thick wires will be disconnected only after pressing the latch, see the photo. It is also necessary to disconnect the red wire on the back panel. Just pull it up. Remember how it is fastened compressed by a spring. Remove the wires from the organizer clips.
Step 7: power board connectors
Step 7. Latch for the fourth connector
Step 7. Fastening the red wire
Step 7. Red wire connector
Step 7. The wires are free
Step: 8 So we got to the stove. The stove is secured with three screws. See photo. We unscrew the screws. Hold the screws while loosening.
Step 8. The first screw that secures the stove
Step 8. The second screw securing the stove
Step 8. The third screw for fixing the stove
Step: 9 Take the right edge of the stove and pull it out.
Step: 10 Unscrew the two screws securing the stove top cover. Remove the cover by pulling it to the side.
Step 10. First cover screw
Step 10. Second cover screw
Step 10. The fuser cover is removed
Step: 11 Now we see the destruction of the thermal film. Remember the position of the planks with pins and levers! There are springs on the sides of the stove, we unhook the springs from below with long-nose pliers. We remove metal strips and plastic pressure levers on each side. Do not mix them up when assembling!
Step 11. Spring securing the lever
Step 11. Remove each spring
Step: 12 We release the white wires from the clips and remove the drum with thermal film. It just goes up.
Step 12. Remove the thermal drum
Step 12. The thermal drum is removed
Step: 13 We remove with our own hands the plastic tip from the side where thin wires come out of the drum. The cap is held on by the latches.
Step: 14 Remove the damaged thermal film and wipe the metal surface and the thermocouple with a damp cloth from old grease and dirt.
Step 14. Remove the thermal film
Step: 15 Apply a new thermal grease on the surface of the stove. Install the thermal film carefully. The end of the cylinder should be fixed to the opposite plastic tip. also carefully install the right tip. It is useful to remove leaked thermal grease.
Step 15. Apply thermal grease
Step 15. Putting on the thermal film
Step 15. Remove excess thermal grease
Step: 16 Assembling the stove in the reverse order. The correct position of the planks in the photo.
Step 16. The cover is installed
Step: 17 We put the stove in place and fasten it with three screws. We fill and connect all the wires to the connectors. Install the red wire correctly.
Step: 18 Install the back and top covers. We lift the plastic flags of the stove up during installation. so that they fit into the corresponding grooves in the cover.
Step 19. Print a test page
Step: 19 After assembling the printer, we check the absence of unnecessary parts. We connect the power cord. We turn on the printer. First, we give the command to feed without paper, and then we print a test page, holding the green button a little longer. On the first few pages, grease marks may appear around the edges. The work was done unhurriedly for an hour. The money saved in such work will correspond to a salary of more than 100,000 rubles a month.
Repair such breakdowns yourself!
I myself changed dozens of thermal films for hp-I testify-it is written correctly.
And how to cheat a laser printer xerox 3140 I have a problem I bought a cartridge for it, I ran out of ink and started pouring new powder and then writes that there is supposedly no cartridge and the red diode has stopped printing and that's it / How can you not tell him to cheat?
The article describes the method of disassembling the printers "HP LaserJet 1018/102", some features of the preventive maintenance of devices, replacement of units and parts.
Warning. The author is not responsible for possible negative consequences when performing repairs or carrying out maintenance work, so if you are not sure of your abilities, contact the specialists.
General information and required tools
“HP LaserJet 1018/1020” laser printers are intended for the home and small office. The printers can print at a maximum speed of 12 (14) copies per minute in monochrome at 600 dpi x 600 dpi, and 2400 dpi x 600 dpi when using HP Resolution Enhancement Technology (REt).
A USB 2.0 interface is used to connect to a computer. The printer uses a Q2612A cartridge. The manufacturer's declared cartridge yield is 2000 A4 pages at 5% coverage. The printers control panel has two lights - Attention and Ready. Printers are controlled from a computer; there are no hardware buttons, except for the power key, in the devices.
Description, preventive maintenance and replacement of units will be considered on the example of the “HP LJ 1020” model, on the “HP LJ 1018” printer the work is carried out in the same way.
Maintenance work includes cleaning the printer components from dust and toner, and, if necessary, changing the lubricant on the device components and the thermal lubricant under the thermal film in the fusing unit. The required degree of disassembly of the apparatus is determined by the set of operations performed. If there is no contamination and the unit is functioning normally, it should not be disassembled.
Repair work begins with cleaning the device from contamination (if necessary), external inspection of elements and assemblies, checking for contact in the connectors and checking the operation of the device's sensors.
To perform disassembly, repair and maintenance work, the following tools are required:
1. Flat screwdriver - 2 pcs. (blade width 3 and 5 mm).
6. Brush - 2 pcs. (soft and hard).
7. Vacuum cleaner for toner (if it is necessary to clean the components of the device from toner and dust)
You may also need consumables (thermal grease, thermal paste, conductive grease, liquid and grease lubricants, acetone, alcohol, etc.) and spare parts, depending on the work performed on the device.
Removing the covers from the device
1. Place the printer with the front facing you. Open the front cover, remove the cartridge from the device and place it in a dark plastic bag or in its original packaging.
2. Set the output tray to the working position, press it to the left and press on the middle part of the tray along the line of the axis of rotation. Take out the right axle from the hole in the front cover and remove the tray from the printer (fig. 1, pos. 1).
3. Set the feeding tray to the working position, raise the near side of the printer to a height of 15-20 mm and fix it in this position by placing a rail (wooden block, etc.) of a suitable size. Press on the middle of the tray along the line of the axis of rotation and, pressing the tray to the left (pos. 2), remove the right axis from the hole in the front cover. Remove the left axle and remove the tray from the device.
4. Place the printer with the back side facing you and unscrew the screws securing the side (Fig. 2, item 1) and rear (item 2) covers.
5. Place the printer with the bottom facing you and the back facing up. Use a flat screwdriver to release the lower latch of the right cover (fig. 3, item 1). The location of the latches on the side covers is indicated by arrows. There is no lower latch on the left cover.
6. Place the printer with the front facing you. Open the top cover. Move the far side of the left side cover to the left and at the same time release the latch located on the top of the cover with a flat screwdriver (Fig. 4, item 1). Move the cover towards you and remove it from the printer.
7. Move the far side of the right side cover to the right and, similarly to the left cover, use a flat screwdriver to release the latch located on the upper part (pos. 2). Move the cover towards you and remove it from the printer.
8. On the right side, remove the retainer securing the control lever for the drum cartridge drive mechanism in the groove of the top cover.To remove it with platypuses or tweezers, squeeze the retaining latches located on the retainer (Fig. 5) and disconnect the lever from the top cover. Install the latch on the lever (to prevent accidental loss).
9. Unscrew the two screws securing the top cover (Fig. 6, item 1) and, moving the near side of the cover up and away from you, remove it from the device. When removing the cover, do not damage the levers of the clamp of the fusing unit and the grooves of their drive located on the cover (pos. 2).
10. Place the rear metal cover vertically, move it up until the grooves come out of the latches (Fig. 2, item 3) and remove it from the printer.
11. Lift the front edge of the printer and release the two latches on the front cover from the slots in the base (Fig. 3, item 2).
12. Move the lower part of the cover towards you and, at the same time, releasing the latches located at the top (Fig. 6, item 3), remove the front cover.
The full article can be read in the paper version of the magazine
- Leave a request for printer or MFP repair
- During the initial survey, the manager assesses the degree of breakdown and advises you on the feasibility of repair, appoints the date and time of the courier's departure, or waits for you at our office
- We carry out full diagnostics of faulty equipment - we identify the cause of the malfunction and agree on the cost of services for the repair of office equipment, as well as the deadlines
- We carry out a full range of works for the provision of agreed services within a specified time frame
- You receive equipment, ready to work, personally in your hands, or through a courier service.
Repair of the LaserJet 1020 printer / mfp takes place in the shortest possible time at the lowest prices. You can pay in two ways: in cash or by bank transfer. Our company works without prepayment. We can deliver a full set of necessary documents by courier the next day.
If your printer is behaving suspiciously, do not hesitate to contact us!
The most common reasons for calling the wizard: LaserJet 1020 has jammed the paper, the printer prints in stripes, does not pick up paper, working "idle", produces sheets with repetitive print sectors or LaserJet 1020 smears the image.
The following cartridges are compatible with the LaserJet 1020:
Read HP LJ 1010, 1018, 1020, 1022, 3050, 3055, M1005 refueling information, HP Printer Q2612A Self Refill Manual
This instruction is valid for the following printers: LaserJet-1010/1012/1015/1018/1020/1022/3015/3020/3030/3050/3052/3055 / M1005 / M1319
For refueling you will need:
- compatible toner;
- flat screwdriver;
- pointed forceps (tweezers).
Remove the two screws from the gear side cover.
Place the cartridge with the compartment facing up and slide off the plastic part of the housing. Remove the drum with a rotating motion. Remove the gear from the drum. Remove the drum.
Use a lint-free cloth and a special drum cleaner to clean the drum of toner residues.
If old toner builds up on the drum, use a special cleaner for heavily soiled drums.
Set the drum aside in a place protected from light.
Clean with a lint-free cloth and roller cleaner.
Use a punch to knock out the cartridge stud from the inside with a hammer. It is enough to knock it out by 2-3 mm.
Repeat the same steps for the other side of the pin while supporting the cartridge with your hand.
Remove the second pin. Remember to hold the cartridge with the waste compartment facing down.
Hold the spring with your thumb and separate the two halves of the cartridge.
Note the location of the bolt spring and remove it.
Remove the 2 screws from the squeegee.
Remove the squeegee and clean it with a vacuum cleaner.
Empty the remaining toner from the compartment and use a vacuum cleaner to clean the compartment.
Clean the sealing blade with a cotton swab dipped in cleaner.
Clean the squeegee with a cotton swab dipped in cleaner.
Remove old grease from shaft mountings and apply new grease.
Apply grease to the drum mount.
Install the squeegee and screw it into place.
Apply powder to the sealing blade and squeegee.
Install into VCF cartridge.
Apply powder to the drum.
Install the drum into the cartridge.
Install the drum shutter into the grooves. Remember to install the spring in the breech.
Set aside the assembled cartridge half in a place protected from light.
Take the other half of the cartridge. Remove the screw from the gear cover.
Pull out the magnetic shaft with bushings and gear.
Use a vacuum cleaner to remove any toner residue from the shaft, then wipe it with a tissue and shaft cleaner.
Open the plug on the compartment.
Thoroughly clean the inside of the compartment using a vacuum cleaner with a special attachment.
Clean the sealing blade and dispensing blade with a cotton swab moistened with cleaning agent.
Place the white plastic bushing and gear on the magnetic shaft. Install a black bushing on the opposite side of the shaft.
Place the shaft with the gear side in the holder on the cartridge.
Shake the toner bottle and put the toner into the compartment. To avoid spilling toner, press the magnetic roller against the compartment.
Rotate the magnetic sleeve with the notch up.
Place the cap on the side of the cartridge so that the notch on the sleeve aligns with the notch in the cap. Tighten the screw.
Place the spring tab on the ledge so that the spring tendril bends around the drum.
Hold the spring with your finger and connect both halves of the cartridge. Install the second spring tab.
Hold the connected halves firmly and insert the pin from the sides of the cartridge.
Press down on the drum a little and install the cover by screwing it into place with two screws.
Rotate the drum to remove excess powder. The cartridge is ready to use.
Photos and tests are taken from the site - zapravka.in
HP LASERJET 1020 printer repair
HP LASERJET 1020 printer service and repair in Moscow and the region.
HP LASERJET 1020 Printer Repair
Is your HP LASERJET 1020 printer broken?
There is a solution!
It often happens that the printer stops working properly and starts printing poorly, or not printing at all. What to do in this case?
You need the help of a professional wizard, knowledgeable in his field, who will diagnose and repair your HP LASERJET 1020 printer.
Our technical center deals with just such breakdowns. We will make your HP LASERJET 1020 printer up and running as soon as possible. Just dial and contact us!
Maintaining the HP LASERJET 1020 printer
The procedure for diagnostics and repair of the HP LASERJET 1020 printer
Service for your HP printer includes replacement only with quality replacement parts from the manufacturer.
- Leave a request for printer or MFP repair
- During the initial survey, the manager assesses the degree of breakdown and advises you on the feasibility of repair, appoints the date and time of the courier's departure, or waits for you at our office
- We carry out full diagnostics of faulty equipment - we identify the cause of the malfunction and agree on the cost of services for the repair of office equipment, as well as the deadlines
- We carry out a full range of works for the provision of agreed services within a specified time frame
- You receive equipment, ready to work, personally in your hands, or through a courier service.
Repair of the LaserJet 1020 printer / mfp takes place in the shortest possible time at the lowest prices. You can pay in two ways: in cash or by bank transfer. Our company works without prepayment. We can deliver a full set of necessary documents by courier the next day.
If your printer is behaving suspiciously, do not hesitate to contact us!
The most common reasons for calling the wizard: LaserJet 1020 has jammed the paper, the printer prints in stripes, does not pick up paper, working "idle", produces sheets with repetitive print sectors or LaserJet 1020 smears the image.
The following cartridges are compatible with the LaserJet 1020:
(the price includes prophylaxis and all necessary spare parts)
Contact us for repair
Hello.
This article describes the process for replacing the thermal film on the HP LJ 1022 printer.
Let's start with the tool. We need:
- crosshead screwdriver
- slotted screwdriver
- small pliers
- isopropyl alcohol for cleaning heating elements in the oven
- platenclene - liquid for cleaning rubber surfaces
- HP 1200 thermal film original
- bushings of the rubber shaft HP LJ 1010 (set of 2 pieces)
- thermal grease HP 300 Molykote
I will dwell separately on the last three points. You can choose other thermal films at your own discretion and desire.
(suitable size), another lubricant. Choice issues are described quite deeply on the Internet. I made such a choice for myself.
And I highly recommend it to you. So that you avoid further problems with “underbaking”, “jams in the oven”, etc.
If the thermal film changes due to wear, then it is better to immediately change the set of bearings (bushing) of the rubber shaft.
In other cases, it is necessary to look at the wear. But there will never be an unnecessary replacement of bushings.
Parts required for repair can be purchased from us. Set number 3.
The procedure is as follows:
1. Remove the side and top plastic
2. Remove the stove
3. Change the thermal film
4. We clean the printer
5. Putting everything back
Begin. We turn the printer with its back. We unscrew the three screws.
Now you need to remove the two side covers. To do this, carefully prying them with a slotted screwdriver from the bottom, top and back, remove
each in its own direction and forward. They took it off, put it aside. Now unscrew the screw that holds the top plastic.
Take out the white clip that attaches the lever to the top cover, then remove all the top plastic, back metal cover and set it aside.
We turn the printer sideways, disconnect and release five cable loops.
Now we need to remove the stove. To do this, unscrew three screws, disconnect the red wire (take it up). Freeing the wires
remove the oven.
We remove the oven. We put it in front of us. Unscrew the two screws and remove the black plastic cover.
From the end, on both sides, remove the springs, remove the pressure plates. After that, we release the wires and remove the thermoelement assembly, put it in front of us.
On the right, carefully remove the black guide along which the thermal film slides. We remove the remnants of the thermal film. Remove the white 220V connector on the left, carefully remove the ceramic heating element. He's fragile. Be careful!
Now we thoroughly wash everything from the remnants of the old grease and toner. Burnt toner can be easily washed off with acetone.
Laid out. We put the ceramic heating element back (with the contacts to the left to the white THICK wires).
Apply thermal grease approximately as in the photo - (four drops from a match head. A little more is possible). Smear it evenly over the surface of the heating element.
Now we take a new thermal film. We put it on so that the black ring for removing static is on the same side as the black rubber band of the rubber shaft. On the right we carefully put in place the black plastic guide along which the thermal film slides.
If necessary, we change the rubber (red) shaft and its bearings (bushings). We clean the stove from debris and remnants of the thermal film, and begin to put it back together.
We put the fuser assembly back together with a new thermal film. We put the pressure plates, we put in place the springs on both sides. Do not forget to install black levers that spread the shafts.
We pay special attention to the fact that the wires do not touch the surface of the rotating shafts and are not pinched anywhere.
Now put back the black plastic stove cover and tighten the two screws.
Now comes the most important thing. Thoroughly clean the printer from dust, toner, paper clips, buttons, pens, candles, money. Remove and wipe the gripper roller with rubber liquid. After that, we begin to collect back.
We put the stove in place, tighten three screws. We put back the red wire.
We lay and connect four loops of wires.
Replace the top cover and tighten the screw. We put in place the drive lever of the gear-coupling of the photoconductor.
Insert the white clip into place.
We put the back metal cover. It has special rectangular holes at the bottom for the protrusions in the black plastic of the case.
We put on the side covers. We begin to put on in the front, we gradually snap back. And tighten the three screws.
Everything.We insert the cartridge. We put the paper. Turn on, print a test page. Checking how hot it is.
We wipe the fingerprints outside. We pack.
(the price includes prophylaxis and all necessary spare parts)
Contact us for repair
Clean the outside of the printer with a clean cloth dampened with water if necessary.
Do not use ammonia-based cleaners to clean the printer and the area around it.
Particles of substrate, toner and dust can accumulate inside the printer during use. Over time, these build-ups can cause poor print quality, such as smudges and streaks, and paper jams. Cleaning around the paper path prevents these defects from occurring.
1. Turn off the printer power and unplug the power cord. Wait for the printer to cool down.
To avoid damage, do not expose it to light. If necessary, cover with opaque material. Also, do not touch the black porous roller inside the printer. Touching the roller can damage the printer.
2. Open the access door and remove the hp lj 1020 cartridge.
3. Using a dry, lint-free cloth, wipe the substrate path and compartment.
4. Replace and close the access door.
5. Plug in the power cord and turn on the printer.
If toner or dots begin to appear on printed matter, you can use HP LaserJet Cleaner to remove media and toner particles that may accumulate on the fuser and rollers. Cleaning the media path will help extend the life of your printer.
For best results, use a sheet of transparency. If transparencies are not available, use a smooth-surfaced copier-grade media that is 70 to 90 g / m2.
1. Make sure the printer is not printing and the Ready light on the printer panel is on.
2. Load media into the input tray.
3. Print a cleaning page. Open the printer properties (or printing preferences in Windows 2000 and XP).
The cleaning process takes about 3 minutes. During the cleaning process, the cleaning page will stop intermittently. Do not turn off the printer until the cleaning process is complete. This process may need to be repeated several times to completely clean the printer.
Even when using the printer normally and with good print media, the printer will wear out over time. If you are using poor quality media, you will need to replace the feed roller more frequently.
If the printer continues to have media feeding problems (media does not feed), you may need to replace or clean the pickup roller.
Failure to follow this procedure could damage the printer.
1. Turn off the printer power and unplug the power cord from the printer. Wait for the printer to cool down.
To avoid damage, try to keep it less exposed to light. Cover with a piece of paper.
2. Open the access door and remove it.
3. Determine the location of the pickup roller.
4. Release the small white tabs on either side of the pick-up roller and rotate the pick-up roller forward.
5. Gently pull the roller up and out.
6. Install the new pickup roller into the slot. Note the round and rectangular slots to help prevent improper roller installation.
7. Rotate the top of the roller away from you until both sides are locked.
8. Replace and close the access door.
9. Plug in the power cord and turn on the printer.
To clean the pickup roller (instead of replacing it), proceed as described below.
1. Remove the pick-up roller according to steps 1 through 5 in Replacing the pick-up roll.
2. Dampen a lint-free cloth with isopropyl alcohol and wipe the roller.
Alcohol is flammable. Keep it and the cleaning cloth away from open flames.Allow the alcohol to dry completely before closing the printer and plugging in the power cord.
3.Using a dry, lint-free cloth, wipe the pickup roller to remove any remaining dirt.
4. Dry the roller completely before placing it in the printer (see Replacing the Pickup Roller).
Even when using the printer normally and with good print media, the printer will wear out over time. If you are using poor quality media, you will need to replace the separation pad more often. You may need to replace the printer's input plate if the printer picks up multiple sheets of paper from the input tray at the same time.
Before replacing the pickup pad, clean the pickup roller first.
1. Turn off the printer power and unplug the power cord from the printer. Wait for the printer to cool down.
2. On the back of the printer, remove the two screws securing the separation pad.
3. Remove the separation pad.
4. Insert the new transfer plate and tighten the screws.
5. Plug in the power cord and turn on the printer.
When toner is low, faded or light areas begin to appear on printed pages. In some cases, redistributing toner may temporarily improve print quality, such as allowing you to finish printing a document or refilling the q2612a.
1. Open the access cover and remove it from the printer.
Hold both ends to avoid damage.
2. To redistribute the toner, gently shake it back and forth several times.
3. Insert it into the printer and close the access cover.
If faded areas still appear on the printouts, install a new one.
1. Open the access cover and remove the old one.
Hold both ends to avoid damage.
2. Remove the new q2612a cartridge from its packaging and gently shake it back and forth to distribute the toner evenly inside.
3. Pull the tab until the tape is completely removed.
Video (click to play). |
Install a new one in the printer and check if it is installed correctly. Close the access cover. PS - you can arrange the delivery of cartridges by following the link or by calling.