In detail: do-it-yourself repair of thetford dry closet pump from a real master for the site my.housecope.com.
Please note the change in address.
Moscow, Suschevsky Val, Building 5, Building 11 (TK Savelovsky Sportivny), Floor 1, pavilion 0-010 Tel. +7 (499) 704-05-24 Opening hours: daily from 10 am to 9 pm.
We have the possibility of direct orders for spare parts at the factories - manufacturers of dry closets Thetford and Campingaz and, based on our professional experience, are ready to repair any dry closet of these brands. In some cases, we are ready to consider the possibility of repairing dry closets of other brands.
Dry closets that have a manufacturing defect identified at the time of purchase of the dry closet or its operation during the period specified by the manufacturer are subject to warranty repair.
Guarantee period: On dry closets Thetford - 3 years. On Campingaz dry closets - 2 years. The warranty period is calculated from the date of sale of the dry closet specified in the warranty card and payment receipt.
The dry closets of Thetford and Campingaz are of high quality workmanship and, if you follow the instructions for their use, they will serve you for 15 years or more.
If your dry closet still breaks down, contact our service center for advice at (495) 725-04-11. You can independently repair the dry closet by purchasing the necessary part in our service center or ask us to replace the broken part.
The cost of repairing a dry closet:
When arranging a summer cottage, one should in no way forget about what will make the site not only beautiful, but also comfortable (if not “habitable”) - about the plumbing and toilet.
Video (click to play).
Arrangement of a sewerage system and a water supply system where there was none before is not only troublesome, but also very costly. Be that as it may, it is more difficult to do without a toilet at a summer cottage than without a plumbing.
Dry closet with piston pump
An excellent solution to the problem of arranging a latrine can be the acquisition of a dry closet as a modern alternative to building a toilet over a cesspool familiar to everyone.
VIDEO
VIDEO Review of unpacking dry closet thetford porta potti qube 365
A piston dry closet is a type of chemical dry closet, whose action is based on the chemical processing of waste by reagents contained in water into an environmentally friendly fertilizer.
Chemical dry closets are classified according to the type of construction (mainly by the drain pump) into:
Types of pumps in reciprocating dry closets
Reciprocating, in which water for drainage has to be pumped up manually. This is the simplest system, you can repair and change the leaky parts yourself;
Pump (bellows), the pump of which is an accordion pump. Such dry closets are inexpensive models;
Electric, in which an automatic pump drains a fixed amount of liquid under strong pressure.
The upper part of the piston dry closet consists of:
Top container
Covers;
Seats;
Pump;
Water replenishment holes;
Clean water tank.
The lower part is somewhat more complicated and consists of:
Waste storage tanks; Bottom container
Fullness indicator (not present on all models);
Connection valve and pressure relief valve;
Liquid storage niches;
Split valve stem;
Flush connection.
After flushing, the waste goes into a receiving tank with a special liquid for dry closets, which completely breaks them down.
Drainage in a piston dry closet is carried out due to pressure on the piston, previously brought to the uppermost position. The cocking and pressing procedure will need to be done every time. The amount of water used during flushing will depend on the pressure on the plunger.
Pumping liquid to drain with a piston pump
A bellows is called a device in the form of an accordion, which can easily and conveniently pump liquids. Its design is rather primitive and consists of several parts, which favorably affects the price of the device. As a rule, bellows pumps are made of plastic. They can be used regularly, or they can serve as a one-time option. What are the differences between bellows and piston dry closets?
Types of pumps for reciprocating dry closets
There are several main differences:
Possibility of dosing water for flushing (only has a piston type);
Self-repair (in the piston is possible, and in the case of the bellows, you will have to resort to the help of a qualified specialist);
Force application for flushing (piston only).
Dutch dry closets Thetford are manufactured in China, so we can safely call them Chinese. For several years now, they have firmly occupied a leading position among manufacturers presenting their products in the territory of the countries of the former Soviet Union.
In our market you can find the following models of Thetford dry closets:
Thetford campa potti
Thetford campa potti
Thetford Porta Potti Excellence.
Thetford porta potti
The Thetford Campa Potti model can be safely attributed to the economy class among dry closets. All standard accessories for this type of dry closet are available, with the exception of the tank full indicator, so you need to be careful with this model. The water pump is presented as a hand pump. The height of the toilet is practically the same as usual.
The higher class will be the Thetford Porta Potti model, already equipped with a piston pump for flushing and a tank full indicator. The height of this model also corresponds to the height of an ordinary toilet bowl, which is usual for most people. It is very convenient, including for use in the country, so its popularity is only growing.
Thetford Porta Potti (model characteristics)
The developers of Thetford company noted and eliminated a number of shortcomings, improved the chemical dry closet, creating Thetford Porta Potti Excellence. For old models, a replacement came - after listening to the opinion of buyers, the creators made the seat slightly higher, and now its height is 46 centimeters (instead of the usual 40). The filling indicators are now located not only on the waste tank, but also on the water tank, which is extremely convenient.
In the event that the piston pump flush system fails, it is worth trying to replace it yourself, and if a similar problem arose with the bellows pump, you should contact a specialist to find out the causes of the malfunction and possible replacement of parts. It is not recommended to try to repair the bellows pump yourself, as the system is more complicated.
When using a dry closet, do not forget about the need for periodic cleaning and regular emptying of the lower container.
Dry closet disassembled and assembled
Most often, it is quite simple to disassemble a dry closet. On most models, there is a latch, by acting on which you can easily remove the upper part and gain access to the lower compartment, which needs to be freed from waste. If you need to disassemble the upper part into smaller parts, you should try to find instructions for a specific model with a schematic designation of fasteners.
Liquid toilets perform the following tasks:
Filling liquid in a dry closet
Elimination of unpleasant odors;
Destruction of harmful microorganisms;
Improving flush efficiency;
Preventing the reproduction of microbes;
Waste splitting.
The dry closet liquids on the market can include:
Formaldehyde;
Biological substances;
Ammonium group.
Typically, liquids for this purpose are available in the form of concentrates. The substances included in their composition are capable of breaking down not only liquid, but also solid waste products of the human body, as well as toilet paper. One liter of such liquid is enough for ten refills on average.
In order to fill with sanitary liquid, you need to pour it into the upper tank using a special neck. With each flush, it will flow into the lower compartments. There are also liquids intended for the lower compartments. They will need to be added each time the lower compartment is cleaned.
Filling a portable dry closet
In order to fill the dry closet with clean water, you need to remove the upper part using a special bracket. The upper part is to be filled with the concentrate diluted in clean water, and the lower part is to be cleaned. The frequency of this procedure will depend on the volume of the storage tank of each specific model and its design.
VIDEO
The toilet is made of high-strength plastic, so a brush is a must, especially in the absence of flushing liquid.
1. The size of the assembled biocabin is 1150 * 1150 * 2250.
2. There are 2 types of riveting tools for cab assembly, 700 and 1500 rubles each.
Peat toilets Piteco 100 from Piteco 505 differ in the size and volume of the receiving tank, well, and a little in appearance. Piteco 100 - Dimensions 800*540*800 mm. Price RUB 6,000, Piteco 505 - Dimensions 710*390*590 mm. Price 5 280 rub.
The manual pump in the Thetford dry closet cannot be unscrewed, it is pressed in and set on a glue-sealant, gently pry the pump casing with a flat screwdriver, you can remove the pump, but it is better to bring the tank to us, we will help you.
The top cover with biolet mulltoa 20 is attached with 2 screws from the bottom. The instructions describe the assembly diagram in detail.
Any liquid dry closet cannot be used at sub-zero temperatures. At subzero temperatures, the dry closet can only be stored completely dry (it is necessary to disassemble and dry the pump). The material from which the dry closet is made can withstand temperatures up to - 45 degrees, therefore, for example, a country toilet does not need to be transported to an apartment, but you can safely leave it to winter outside the city.
It is not recommended to throw toilet paper into a dry closet. It is better to place a trash can next to it. If for some reason it is impossible to use the trash can, then you can use ordinary toilet paper, but it will not undergo 100% decomposition, however, thanks to the convenient tank draining system, you will be able to empty it from the remaining paper. Thetford offers a special Aqua Soft toilet paper, which is easy to rinse and dissolves quickly in the waste container, eliminating the possibility of clogging the dry closet.
For the bottom tank, there are two types of special waste-recovery preparations Aqua Kem Blue and Aqua Kem Green. They destroy odors and recycle waste water, converting it into a homogeneous mass with a medical and cosmetic odor. When using Aqua Kem Green, the waste can be composted. If it is possible to drain the effluent into a sewer, it is recommended to use the economical Aqua Kem Blue disinfectant. It is also recommended to add Aqua Rinse fragrance to the water in the top tank, it not only removes unpleasant odors, but also facilitates flushing. It is difficult to wash off solid waste with water alone, and thanks to this tool, they can be washed off in one flush - only 120 ml of liquid, in some cases it is necessary to drain the water up to 3 times. All Thetford dry closet fluids are concentrated solutions, For example, one bottle of Aqua Kem Blue or Aqua Kem Green, 1.5 liters in volume, is enough for about 3 months of use for a family of 3 people. The Bathroom Cleaner, which gently and effectively cleans the plastic without damaging it, will help you take care of your dry closet.
A completely filled bottom tank is detached from the main structure of the dry closet using a special button, taking the form of a flat container equipped with a convenient carrying handle. After rinsing, it is advisable to refill the waste water tank with the special liquid Aqua Kem Blue or Aqua Kem Green. The dry closets have a pressure relief valve when draining waste, which ensures uniform draining and prevents splashing. The valves in dry closets are fixed and non-fixed (they must be kept pressed during the drain process). Waste usually needs to be disposed of down the drain, but when using Aqua Kem Green bottom tank fluid, it can be used in the compost.
The indicator will tell you that it is time to empty the lower tank of the dry closet. If there is none, you need to periodically open the tank flap and visually determine its fullness. Indicators are of two types: some show that the dry closet is full, others allow you to see the degree of fullness, which makes it possible to start cleaning the dry closet before it is full, that is, before gaining maximum weight. The drain tank indicator (if equipped) will prompt you to add water.
To choose a dry closet with a tank of the required volume, you need to know that the tank has a volume of 12 liters. designed on average for 25 uses (the filling time of such a tank for 3 users is about 3-5 days, for one - 1-2 weeks), and with a volume of 21 liters. - on average 50 uses (filling time by 3 users 7-10 days). The weight of a filled tank with a volume of 21 liters is about 23 kg, with a volume of 12 liters - 14 kg. Therefore, when choosing a toilet, you should consider who will take out the waste and how much weight can be transferred without much effort.
Pump (pomp) - provides a supply of water for flushing under pressure. The new design pump is a mechanical pump in the form of a pump piston. The old-style pump (bellows) is also mechanical, but made in the form of an accordion and is more fragile. With a pump-operated flush system for a dry closet, it is impossible to dose water. There are models with an electric drain - Porta Potti 465 (runs on ordinary batteries), Thetford C402C (runs on a 12 V power supply). An electric pump, when the release button is pressed, doses the water, saving it, and provides the required pressure for draining. Replacing such a pump (if it fails) is possible in a workshop, but it is extremely reliable. The simplest flush system is a piston pump. It provides a more powerful flush water pressure and has a manual (mechanical) or electric drive. To obtain a sufficient flush pressure (with mechanical drainage), some effort must be made, then a strong pressure and a metered dose of water will be obtained. You can replace such a pump yourself.
Depending on the volume of the lower tank, the height of the seat varies from the height of a conventional domestic toilet bowl 42 cm (models Potty Toilet High, Potty Toilet High Luxe, Porta Potti 365, Porta Potti 465 with a tank from 21 l.) To 34 cm (models Potty Toilet Low, Porta Potti-145, Porta Potti-345 with a 12 liter tank), less often - below (model Porta Potti-335 - 30.5 cm). Models of dry closets with a height of 34 cm and below are suitable for children or small people.
Dry closets differ from each other in the volume of the lower tank, as well as in additional devices that ensure the convenience of using the toilet. For example, the popular Thetford Porta Potti 365 dry closet model differs from another popular Thetford Potty Toilet High Luxe model in the presence of a new pump design and a pressure relief valve in the lower tank. Also, toilets may differ in design. For example, the Thetford С402С cassette dry closet has a beautiful design and is practically indistinguishable from a home toilet. The lower tank in it replaces, the container-cassette for waste, which is hidden behind the door, to change the cassette, it is enough to pull the special retractable handle, it easily rolls out of the grooves on the wheels. The design of the cassette toilet allows the container to be removed from the outside of the toilet cubicle. The Thetford C402C is equipped with an electric flush pump powered by a 12 V power source.
The waste from the storage tank is drained through the drain hole by turning the tank itself.
Showers are available. 25000 rub. Analogue of MTK "Russian Standard"
Main parts
• 4 Water filler cap
• 9 Air outlet seal
• 10 Air release button
• 12 Compartment for storing toilet fluids
• 13 Waste container indicator (depending on model)
Congratulations on your purchase of the Thetford dry closet! You have made an excellent choice.This dry closet is convenient for use, meets high quality standards and gives home comfort.
Before operating and using the toilet, we recommend that you read the entire manual. Keep this manual in a safe place for future reference.
2. Preparation for use
Your dry closet consists of two separable sections, a cistern and a cistern. Before using the toilet, you need to add special additives for dry closets to both tanks. Check the correct dosage on the additive package (usually 150 ml per 20 liter waste tank). Then add 3 liters of water to the cistern and fill the cistern completely with water.
For a visual view, see the drawings for preparing the dry closet for work.
Preparing the bottom tank for use
Never add toilet fluids directly through the flap as they can damage the gasket on the waste container. Fill the waste container only through the drain connection.
Preparing the top tank for use
3. Using your toilet
The toilet can be used with an open or closed valve. Pull the handle as directed to open the latch. Always close the valve after use.
You can achieve the most efficient flushing by operating the pump for three or four short flushes.
Do not use regular toilet paper as it can cause clogging.
4. Emptying the tank
When the cistern is full, detach the cistern from the cistern. Take your waste container to a designated waste disposal area and empty it through the drain.
For a visual view, see the figures.
To empty the tank without splashing, press and hold the valve button with your finger while the drain is pointing down.
If you want to continue using your toilet after emptying, prepare the waste cistern again.
The cistern must be empty unless you intend to use your toilet for a long (winter) period. First empty the tank through the water filling port, then pump out the remaining water to empty the tank completely. Emptying the waste container is only permitted at an authorized waste disposal site.
For a visual view, see the figures.
As with the home toilet, it is very important to regularly clean the dry closet. You will avoid calcium deposits and achieve optimal hygiene. Clean the inside of the toilet and the outside of the toilet using a special toilet cleaner.
Never use household cleaners to clean your dry closet. They can cause serious damage to seals and other components.
6. Operation in winter
You can use your toilet as usual during the cold season, as long as the toilet is in a heated room. Otherwise, it may freeze, we advise you not to use your toilet and completely empty both the cistern and the flush cistern.
7. Maintenance
In order to extend the life of your toilet, we recommend that you maintain your toilet regularly. Clean the drain tank two or three times a year and apply special grease to the gaskets when the gaskets become dry.
Never use petroleum jelly or vegetable oil to lubricate the seals as this may cause leakage into the waste container.
If you do not plan to use the toilet for a long time, empty, clean, and dry the entire toilet. This period is a great time to service your toilet.During storage, we recommend leaving the flap open to prevent damage and unscrewing the water filler cap to ventilate the cistern.
9. Disposal
This product has been designed and manufactured with high quality materials and components, which can be recycled and reused. When your toilet has reached the end of its useful life, it must be disposed of according to local regulations. Do not throw away or dispose of the toilet with household waste. The correct disposal of your old product will help prevent potential negative consequences for the environment and human health.
10. Frequently asked questions
What should I do if the level of the flush indicator does not work?
Check if the valve is still in the waste tank or if dirt is preventing it from working.
What should I do if the flap won't open?
After transport, the tank may be over-pressurized. Unscrew the drain cap and slowly pull the damper handle to the side.
11. Warranty
Thetford offers the end user a three-year warranty on the dry closet. In the event of malfunctioning during the warranty period, Thetford will offer replacement or repair of the product at its own expense.
1. In order to make a warranty claim, the user must take the product to the point of purchase or a designated Thetford Service Center. The claim will be reviewed there.
2. Parts replaced during warranty repairs become the property of Thetford.
3. This warranty does not conflict with existing consumer protection laws.
4. Warranty claims falling into the following categories will not be accepted:
• a product that has been used inappropriately or has not followed the instructions in the manual (for example, improper use of fluids);
• the product has been subject to changes;
• the product code or serial number has changed;
• the product has been damaged under circumstances other than normal use of the product.
5. Failure to use Thetford supplies to service your toilet, Thetford may cause damage not covered by this warranty. Thetford is not responsible for any damage and / or damage caused by direct or indirect use of the toilet.
* Thetford reserves the right to change product specifications without notice.
The most budgetary and at the same time the most compact model in the line of dry closets from Thetford. Distinction ..
The budget Thetford Porta Potti Qube 165 Gray, in contrast to the 145 model, has a full-fledged bottom.
Thetford Porta Potti Qube 165 Luxe, one of the most popular models, as it has all the necessary ..
The most popular model Thetford Porta Potti Qube 365. Distinguishing functional features: por ..
The online store works for you seven days a week. Fast delivery of goods in Moscow, the Moscow region, as well as in the regions of Russia. Pickup point. Various payment options. Affordable prices.
Why not)?! you need to know the model, if this is a tetford, then you can order on the halyard up to a screw or a gasket, I will not say for sure, but I remember for sure that there were a lot of pages on the sartirs! go to the halyard and download your repair catalog. )))) you don't always need to buy entire devices if you can fix them!)!
and about the pump, an interesting idea is to transfer a mechanical pump to an electric one)) because such a miracle exists in nature)) you just need to cultivate this venture, which button to adopt, for example, a big and red one or a lace))
2 Goofy - you don’t need to invent anything there, just put a pipe from the mechanics on the pump and put the pump on the bottom of the pump and lay down on the bottom and normally put some water in the pot at the command of the button - even if you have two left or two right hands, do not difficult, well, the color of the buttons is how someone likes it, mnu has a dzilen one, and a micrik is not a problem, you figured out how to connect a joint venture, then this is not a problem for you (if you have to redo it)
2 igor1965 - I do not recommend it. you get used to the "bidet".then you look and stop peeing
, Igor, I didn't expect from you! you are a national kulibin and suddenly such a question !? Well, not from batteries from a flashlight, that's for sure, I mnu in a 12 volt trailer normally have a rectifier ot220, and akb is kind of imeezzo, this is me from above, but I'm smart
Barmaley. Yura, what has to do with me in general? Did I break the sartier?)) gyy
here is a photo for those who break such sarters) Of course, it is difficult to make out something on it, but I, for example, have everything, even to the cog, download the catalog and order through Brutali what you need, I think he will bring you a cog)!
in order to understand what has gone wrong, you need to know the model! but for now it is clear that the pump is mechanical!))
here is a photo) in the printsp you can see, the pump is mechanical I 7A Attachments
I also ordered the 165th ++ tube at PF YUKA!
... SACHE - veri mach for the "tattoo"! 😉.
can someone tell you: WHERE do we sell collapsible awning cabins for a shower (toilet). or look abroad?
it would be nice and the frame is more powerful on it, so that from above some kind of water tank can be adapted!
I have this one, the cost is around 600 UAH
I don't see the point of paving a container on top of the tent, I just bought a water pump, 5m hoses and a ready-made outdoor shower
can someone tell you: WHERE do we sell collapsible awning cabins for a shower (toilet). or look abroad?
it would be nice and the frame is more powerful on it, so that from above some kind of water tank can be adapted!
serg66 I also looked at this option, at a cheaper price, but in my opinion there are a couple of disadvantages that, as for me, decide everything.
1. The tent has a bottom (made of tent material) - it means that it is not efficient to use the shower (there is nowhere for the water to drain), and it will also be a collection of sand on the sea and all kinds of debris. 2. Due to the presence of the bottom - there is no ventilation from the bottom. , which means that when used as a toilet, it creates some discomfort (especially for the next visitor.
) 3. The seller himself advised my option. said that his frame is stronger.
well, somewhere like that. and honestly say very happy with it. since last year in the Crimea, he stood on stretchers in very strong winds
Attention beware of CHEAP fake Thetford dry closets!
The market is flooded with cheap low-quality fakes for expensive, high-quality dry closets of the Dutch company Thetford ... Of course, many unscrupulous entrepreneurs are attracted by easy money, when you can invest 3 kopecks, bring a truck of burnt Chinese toilets with the Thetford inscription, and pass them off as original ones to earn 200%, or even 300%. Only, they naturally do not care, nor your health (it is not yet known what these fake cheap shocks are made of, and what will appear on your skin after sitting on it, and what phenols or other nasty things you will inhale!), And even more so , how long you can use and where you will later repair this Chinese product.
You have a big risk of buying a fake dry closet!
Remember that the Dutch company Thetford recommends the retail price for its dealers based on the interests of the end consumer so that dealers do not overcharge! Dealers cannot sell below the retail price of Thetford'a, with all their desire, because it will simply be unprofitable. But the Chinese dry closets with the Thetford inscription can just be sold cheaper and it will be even more cost-effective.
The dollar and the euro are growing inexorably against the ruble, and imported goods are becoming cheaper! Don't you think this is strange? Free cheese only in a mousetrap.
Having decided to save money and buy a cheap dry closet with the Thetford sign, make some simple calculations:
You bought a cheap Thetford Excellence Elec Pump 1235 Dry Toilet
You bought the original Thetford Excellence Elec Pump 1235 Dry Toilet
Operating instructions for Thetford Porta Potti Excellence dry closets. This dry closet is convenient for use, meets high quality standards and gives home comfort. Before operating and using the toilet, we recommend that you read the entire manual. Keep this manual in a safe place for future reference.
1 Lid
2 Sitting
3 Toilet
4a Piston pump
4b Electric pump
5 Level indicator in the cistern
6 Water filler cap
7 Damper handle
8 Latch
9 Water filler adapter
10 Drain connection
11 Cap and measuring container
12 Damper opener
13 Air release button
14 Sewage tank indicator
15 Toilet roll holder
16 pad
17 Air outlet seal
Congratulations on choosing a Thetford dry closet! You have made an excellent choice. This dry closet is convenient for use, meets high quality standards and gives home comfort.
Before operating and using the toilet, we recommend that you read the entire manual. Keep this manual in a safe place for future reference.
2. Preparation for use
Your dry closet is made of two removable parts: a 21 l waste cistern and a 15 l flush cistern. Before using the toilet, it is imperative that you add the toilet liquid to both tanks. Check the correct dosage on the liquid container (usually 150 ml for a 20 liter tank), then add 3 liters of water to the cistern and fill the entire cistern with water.
If your toilet has an electric pump, insert six batteries before use.
Preparing the bottom tank for use
Never add toilet fluids directly through the flap as they can damage the gasket on the waste container. Fill the waste container only through the drain connection.
Preparing the top tank and flush system for use
Thetford offers a flavored toilet liquid for flush cisterns (Aqua Rinse) and a wide range of products for cisterns (Aqua Kem Blue, Aqua Kem Green, Aqua Kem Sachets, Aqua Kem Blue Weekender). Aqua Rinse - Refreshes the rinse water for easy rinsing and leaves a protective layer. All waste cistern products reduce unpleasant odors, stimulate effluent decomposition, reduce gas formation, protect moving parts and help keep your waste cistern fresh and clean.
3. Using your toilet
The toilet can be used with an open or closed flap. To open the shutter, press the shutter handle as described above. Make sure you always close the flap completely after use.
You can achieve the most efficient flushing by pressing the hand pump three to four times. The toilet with an electric pump is automatically flushed at short intervals.
To make sure that toilet paper is always at hand, there is room in your toilet for one roll of toilet paper.
Plain toilet paper can cause blockages. Use Aqua Soft Toilet Tissue instead. This toilet paper is very soft and decomposes quickly, preventing blockages and facilitating emptying of the waste container.
4. Emptying the tank
The waste container must be emptied when the level indicator turns red. Detach the cistern from the waste cistern. Take your waste container to a designated waste disposal area and empty it through the drain.
To empty the tank without splashing, press and hold the valve button with your finger while the drain is pointing down. If you want to continue using your toilet after emptying, prepare the waste cistern again. The environmentally friendly Aqua Kem Green, and Aqua Rinse (tested in accordance with ISO 11734) are completely safe to empty in a septic chamber or small biosystems in campsites.
The cistern must be empty unless you intend to use your toilet for a long (winter) period. First empty the tank through the water filler neck, then pump out the remaining water to empty the tank completely. Emptying is allowed only at a special waste dump.
As with the home toilet, it is very important to regularly clean the dry closet. You will avoid calcium deposits and achieve optimal hygiene.
Never use household cleaners to clean your dry closet. They can cause serious damage to seals and other components.
6.Operation in winter
You can use your toilet as usual during the cold season, as long as the toilet is in a heated room. If not, or there is a risk of freezing, we recommend that you completely empty the waste water tank and cistern.
Aqua Kem Sachets are especially suitable for outdoor use in winter as they are filled with powder. They are completely water soluble, easy to dose and economical to use.
7. Maintenance
In order to extend the life of your toilet, we recommend that you maintain your toilet regularly.
Never use petroleum jelly or vegetable oil to lubricate the seals as this could cause leakage into the waste container.
If you do not plan to use the toilet for a long time, empty, clean, and dry the entire toilet. This period is a great time to service your toilet.
During storage, we recommend leaving the flap open to prevent damage and unscrewing the water filler cap to ventilate the cistern. In the case of an electric pump, also remove the batteries.
9. Disposal
This product has been designed and manufactured with high quality materials and components, which can be recycled and reused. When your toilet has reached the end of its useful life, it must be disposed of according to local regulations. Do not throw away or dispose of the toilet with household waste. The correct disposal of your old product will help prevent potential negative consequences for the environment and human health.
Genuine Thetford parts are available through your dealer or a dedicated Thetford Service Center.
What should I do if the level of the flush indicator does not work?
Check if the valve is still in the waste tank or if dirt is preventing it from working.
What should I do if the flap won't open?
After transport, the tank may be over-pressurized. Unscrew the drain cap and slowly pull the damper handle to the side.
11. Warranty
Thetford offers the end user a three-year warranty on the dry closet. In the event of malfunctioning during the warranty period, Thetford will offer replacement or repair of the product at its own expense.
1. In order to make a warranty claim, the user must take the product to the point of purchase or a designated Thetford Service Center. The claim will be reviewed there.
2. Parts replaced during warranty repairs become the property of Thetford.
3. This warranty does not conflict with existing consumer protection laws.
4. Warranty claims falling into the following categories will not be accepted:
• a product that has been used inappropriately or has not followed the instructions in the manual (for example, improper use of liquids);
• the product has been subject to changes;
• the product code or serial number has changed;
• the product has been damaged under circumstances other than the normal use of the product.
5. Failure to use Thetford supplies to service your toilet, Thetford may cause damage that is not covered under this warranty.
Thetford is not responsible for any damage and / or damage caused by direct or indirect use of the toilet.
Video (click to play).
* Thetford reserves the right to change product specifications without notice.