Do-it-yourself zanussi washing machine repair

In detail: do-it-yourself repair of a zanussi washing machine from a real master for the site my.housecope.com.

2. Remove the cover from the top of the machine

We remove the metal protective strip, which is fixed with self-tapping screws.

This will allow us to remove the back iron cover and gain access to the drum and motor.

We disconnect the chips from the motor and be sure to sign each one so that we do not confuse the contacts later.

We remove the drum from the hanging springs. Further, in order to get to the bearing, you will need to remove the shaft (motor drive), which is unscrewed with a head with an asterisk. The shaft sits very tightly, so you have to make some effort to remove it.

Next, we remove the tank and knock it out of the bearing using a chisel.

So we got to the most important thing - the inner bearing and the oil seal, which most often deteriorate in washing machines. They are changed as a set. The cost of one oil seal is approximately $ 1. Bearings are slightly more expensive at $ 2 apiece.

When knocking out a bearing, be sure to use a metal washer. The outer bearing is knocked out from the inside.
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Zanussi washing machines have long held a strong position in the domestic market of household appliances. During this time, they have become very popular due to their reliability, functionality and other positive qualities. Nevertheless, like any other equipment, these units are subject to various breakdowns and malfunctions, which sooner or later occur during operation. Therefore, many owners turn to the service center, although in many cases it is quite possible to repair the Zanussi washing machine with their own hands.

Video (click to play).

Sometimes it happens that the drum of the Zanussi washing machine stops rotating. In this case, it is recommended to turn off the machine, drain the water and try to scroll it manually.

If the drum does not turn, then it is quite possible that it is jammed. This can happen for the following reasons:

The bearing is defective. The main reason is the wear of the sealing gland, which allows water to pass through due to the loss of elasticity.
It is not uncommon for foreign objects to fall between the tub and drum from the pockets of clothing.
Driving belt slipping off. Usually the problem is solved by replacing it, in some cases - along with the bearing.
In units with vertical loading, doors may open and catch on heating elements or other parts.

If the drum is turned by hand, but does not rotate in operating mode from the electric motor. There are also certain reasons here:

Defective motor due to moisture or power surges.
The drive belt is gradually frayed, weakened, or completely torn.
The motor brushes are out of order.
In electronically controlled Zanussi washing machines, the control unit is faulty, requiring repair or complete replacement.

In any case, a thorough diagnosis is required, and qualified specialists should be engaged in the repair of this unit.

In this situation, water is not poured into the tank. Sometimes the machine draws up water, but it happens very slowly. Subsequently, the wash program fails and the process stops completely. This could be due to a faulty heating element or a clogged or faulty intake valve.

It is quite possible to fix this breakdown on your own. First, the power plug is removed from the socket, after which the functionality of the heating element is checked. The fact is that if the heating element is damaged, many functions of the washing machine can be blocked.If the item is found to be defective, it must be replaced.

In case of a possible clogging or malfunction of the inlet valve, you must immediately close the water supply valve to the washing machine. Next, you need to find the junction of the inlet hose with the tank, disconnect it and check for clogging of the intake valve mesh. In case of blockage, the mesh must be washed. If the mesh is clean, check the inlet hose. To do this, it is lowered into any container, after which the tap opens. A weak head or a complete lack of water indicates problems in the water supply system. If the water pressure is normal, then it's all about the inlet valve, which should be replaced.

Sometimes a faulty pump or drain pump can be the cause. When pumping is not in progress, the water supply is blocked at the same time. There can be a lot of malfunctions in the pump and they all need to be checked. After that, a decision is made to repair or replace it.

The procedure for draining the water is an important final step in the washing program. If the water does not want to drain from the system of the Zanussi washing machine, this indicates serious problems that require quick resolution.

The main causes are a faulty drain pump or a blockage in the exhaust system. Sometimes, as a result of improper installation in the sewer, reverse draft occurs. The water level sensor and electronic control module may be damaged. The drain pump is the main link in the drainage system of washing machines. It is he who ensures the pumping of the waste liquid from the tank. Together with the water, various small debris gets into the pump. During operation, it will wrap around the blades and damage the pump. If cleaning does not work, the pump must be replaced.

Foreign objects can not only damage the pump, but also clog the outlet pipes of the drain system. The solution to the problem is to remove the blockage and clean the exhaust pipes.

Backdraft in the sewer is formed as a result of improper installation of the washing machine. For example, if the drain hose is placed too high, the pump starts to run at increased power. Sometimes even this power is not enough and water is not pumped out of the tank.

The level sensor detects the amount of water in the tank. This function is actively used during the draining process. When the water level reaches zero, the pump stops. If the sensor is damaged, it sends incorrect information to the electronic control module. For example, it shows zero liquid level, although the tank is still filled with water, and pumping is operating normally. Sometimes the control module itself turns out to be faulty, which coordinates and controls all processes in the washing machine, including the waste water drain.

The most common breakdowns of the Zanussi washing machine include an unclosed hatch door. Many owners of Zanussi periodically face this problem.

Failures of the mechanical part are primarily considered as the reasons. In these cases, the lid does not close at all, and when the lock is operating, a characteristic click is not heard. A similar situation occurs as a result of wear of parts and careless handling of the cover. As a result of strong slamming, the hinges are skewed and the lock does not snap into place. Sometimes the plastic door rail is deformed.

Another type of breakdown is associated with electronics. That is, the lid closes with a click, but the hatch does not electronically lock. In the event of this malfunction, the washing machine displays the corresponding error code. This breakdown most often occurs due to the failure of the blocking device, including the ingress of small foreign objects inside it. Also, the control module may be faulty.

In the absence of experience and skills in working with household appliances, it is not recommended to carry out independent repairs. Qualified specialists of the service center will be able to quickly find the cause of the malfunction and eliminate it in a short time.

It is recommended to eliminate the leak as soon as possible, since not only your own apartment, but also neighbors from the lower floor can be flooded. This can be done both independently and with the assistance of specialists.

It is recommended to do the following:

The washing machine is disconnected from the power supply. Care must be taken to avoid getting into a puddle if possible.
The water supply must be turned off using a special valve.
The water from the machine must be drained through the filter located in the lower right corner of the front panel. It is quite possible that the matter will be limited to cleaning it.

If cleaning the filter did not give a positive result and after restarting the water continues to flow from the machine, in this case, the following work must be performed:

Replace the worn sunroof seal.
Install new clamps on the pipes connected to the water supply system. If there are mechanical damages on the branch pipes, they should also be replaced.
Clean the hopper from which the detergent is supplied.
Replace worn bearings and a washing machine oil seal.

To perform complex work, it is recommended to invite service center specialists who are able to quickly and efficiently perform all the necessary activities.

Another common malfunction is the lack of water heating. This problem occurs not only with Zanussi, but also with other washing machines. In this case, the quality of washing is noticeably reduced, since the powder does not completely dissolve during washing.

The main part of the heating system is the heating element. With constant use of low-quality, hard water, it quickly becomes covered with scale and burns out. In this case, the installation of a new heating element is required. At the same time, it is recommended to check the condition of the wires responsible for powering the heating element.

Another reason that the water does not heat up during washing is a malfunction of the control module. Here, self-repair is excluded, it is necessary to involve the specialists of the service center.

The lack of rinsing is usually found somewhere in the middle of the wash. The car just stops full of water. Quite often this happens for purely technical reasons. Therefore, before contacting the service center, you need to check the condition of the drain hose, which may be kinked or pinched.

Further, it is recommended to check for a blockage in the sewer. To do this, disconnect the drain hose, put it in the bathtub and turn on the drain again. If the water is pouring out freely, then the problem lies in the plumbing.

If the initial measures did not work, then the problem lies with the washing machine itself. Before checking, the machine must be de-energized and the water drained through the drain filter.

The most common reasons for the lack of rinsing in Zanussi are the following:

Clogged filter, pipe or drain pump. It is required to check and clean all elements of the drainage system.
Drain pump defective and must be replaced.
The water level sensor is out of order. As a result, the control module does not receive the required information and does not issue the appropriate commands. This item is subject to replacement.
The control unit itself is defective. Replacement of the control board is required.

Sometimes the Zanussi washing machine refuses to spin the laundry. In this case, the following problems become noticeable:

Water leaves the tank, but the spin mode does not turn on.
The water drains off normally, but the spin mode is activated only during the washing phase, and not during rinsing.
The wash has ended, but the laundry was not wrung out well.
The washing program stops before the waste water starts to drain.

A qualified technician will determine the exact cause. This defect is associated with malfunctions of certain parts and elements:

The electronic module is completely or partially damaged.
Clogged pipe that connects the drain pump to the washing machine tank. The blockage can be found in the drain hose, siphon, or sewer.
If there is a function that determines the weight of the laundry, the reason may be its uneven position in the tub before spinning.
Blockage or malfunction of the drain pump and its filter.
Failure of brushes or motor windings.
Faulty pressure switch - water level sensor.

Automatic washing machines produced under the Zanussi brand have always been of high quality and low price. Nevertheless, due to long-term operation, through the fault of the consumer or due to a factory defect, the cars break down and they need to be repaired. Repair of Zanussi washing machines should begin with studying their weak points, or rather, with the most common breakdowns, which we will do in this article.

As already noted, the repair of Zanussi washing machines should begin with typical breakdowns. Most of the models of such washing machines are quite demanding on the quality of water. AND The most common consumer mistake when buying and installing Zanussi equipment is its direct connection to the water supply. The water in the water supply system is far from the best quality and we are talking not only about hard water, often rusty water with all kinds of debris flows from the tap, which very quickly clogs the filters of the washing machine.

Important! Some craftsmen, when installing a Zanussi machine, specially remove the filter from the intake valve. This is absolutely impossible to do, because dirty water can literally destroy the machine from the inside.

Hence, the first typical reason for the failure of the Zanussi washing machine is clogged filters. In addition, these washing machines are equipped with extremely unsuccessful hatch locking devices. According to experts, this is one of the most common breakdowns. In this situation, both the mechanism itself and the sensor breaks down.

As in any other automatic "washing machine", the ten is broken in the Zanussi technique. Hard water should be considered one of the main reasons for such a breakdown, although some experts also talk about unsuitable materials from which the heating element tube is made. They say that this metal attracts scale even more. And finally, the last weak point of Zanussi washing machines is the drive belt. It is recommended to check the belt at least once every 4 years and, if necessary, tighten or replace it.

Periodically, all the filters of the washing machine need to be cleaned, if this is not done for some time, then you may encounter a problem. If there is a blockage in one of the filters of the washing machine, the household appliance either does not have the ability to collect water for washing, or does not drain it. Specifically, in Zanussi washing machines, the first option is more common. What can be done?

Unscrew the inlet filter located on the water pipe and clean it.
If the inlet filter was not installed, it means that a blockage has formed on the inlet valve filter (in the place where the inlet hose connects to the machine). Remove the top cover of the washing machine and unscrew the inlet valve and filter.
We unscrew the filter and thoroughly rinse its cuff and mesh from dirt, then twist the filter with the inlet valve and put it in place, then close the top cover of the machine.

The "delicate" inlet filters of the Zanussi washing machine create many problems, but they protect the internal units from damage due to the ingress and accumulation of foreign objects and debris brought along with the water. Experts recommend installing an inlet filter with a water softener cassette directly on the water pipe.

Dirt in the washing machine can not only accumulate from tap water, but also from clothes.With clothes, not only sand and pieces of dirt get into the car. The peel from seeds, coins, hairpins, buttons settles in the drain filter. All this at one moment can stop the work of the machine. Experts recommend every time after 2-3 washes to clean the drain filter with your own hands, preventing it from getting littered.

Note! Before washing, be sure to check the pockets of items that you put in the drum of the Zanussi, foreign objects can damage the internal parts of the "home assistant".

The device that locks the hatch of the Zanussi washing machine may break due to careless handling by the user, factory defect, or due to wear. The main problem arises with the counterpart of the device. Its plastic part that holds the plates is rather "flimsy" and breaks if you close the hatch very abruptly and forcefully. In this case, the hook-to-eye remains intact, since it is made of metal, and the blocking device breaks, making washing impossible. How to fix a breakdown with your own hands?

In this case, it is almost impossible to repair the device blocking the hatch, you will have to change it. Its average cost is about $ 30. It is quite expensive to purchase such spare parts for future use, so you first need to remove the old device in order to be 100% sure of its malfunction, and only then “go shopping”. How do I remove an old device?

We open the hatch cover wide open.
To the right of the hatch there is a hole for a locking hook and two screws holding the hatch locking device, they must be unscrewed.
Next, we pry on and remove the clamp that holds the hatch cuff (a large elastic band located around the hatch of the washing machine). It is most convenient to pry the clamp with a screwdriver, because it is quite thin and fits snugly, you cannot pick it up with your fingers.
After removing the clamp, we take out the cuff itself. You need to pull it out with your fingers.
We put our hand between the front wall of the washing machine and the edge of the drum and take out the locking device.
We examine it visually, make sure that the plastic part is broken, and the plates have popped out, we get together and go to the store with the old device.
We show it to the seller, buy the same new one, come home, and install it in place of the old one. Problem solved!

Note! "Hit" each time for $ 30. this is an overhead, so treat your Zanussi washing machine as carefully as possible. It is better to close the hatch carefully, and then press down on its edge until it clicks, this way a gentle and safe fixation of the hatch cover is achieved.

Teng is the weak point of all washing machines that have to work in conditions of using water with a high content of mineral salts. Some companies are trying to protect the heating elements of their cars with special polymer coatings. For example, the Samsung company five years ago announced heating elements with a polymer coating, which supposedly repels scale. Their idea failed miserably, because scale on their heating elements formed in the same way as on others, without coating.

If the heating element of the washing machine breaks down, then the water in the tank stops heating up, and the system may give an error E05. In washing machines The Zanussi Teng is located at the back of the tank, so you will need to remove the rear wall to get to it. We need to first check the heating element for operability, if it does not work, then it must be removed and a new unit installed. How it's done?

We unscrew the bolts holding the back wall of the washing machine body, remove it.
In the lower part, two contacts will stick out directly from the tank, from which the wires go - this is the ten.
Take a multimeter and check the resistance of the heating element, if the device shows zero, you will have to change the heating element.
There is a nut between the contacts of the heating element, it must be unscrewed.
We remove the wires from the heating element.
Carefully remove the old heating element from the groove.It may be difficult to do this, as he got used to it over time.
Sprinkle WD-40 grease on the right and left of the contacts in the slots and pull out the old ten in a swinging motion.
Remove any limescale and dirt that you can reach through the hole, and do not forget to wipe the edges of the hole with a clean cloth.
Carefully insert and screw on the new heating element and connect the wires to it.
We put the back wall in place and check the operation of the washing machine.

Important! Buy only original heating elements made specifically for the required model of the Zanussi washing machine. There is a risk that an unsuitable heating element will burn out, "taking" the control unit with it, and repairs will become even more expensive.

"Symptoms" of drive belt problems are the motor running, not the drum spinning. In this case, washing, as you understand, is impossible. The hum of the engine cannot be confused with anything, but you should not make it idle again. What should be done if there is a problem with the drive belt?

First, inspect the location of the malfunction by removing the back wall of the washing machine.
In the niche that opens, we will see a large round drum pulley, on which the belt is put on, and at the bottom there is a small engine pulley, on which the drive belt is also put on.
If the belt is in place, but does not rotate the drum pulley, it means that it has exhausted its resource and needs to be changed. If the belt comes off, you just need to put it back in place.
We put the belt on the pulleys, put the back wall in place and check the performance of the washing machine.

Summing up, we note that the Zanussi washing machine, despite its reliability, has several typical malfunctions that consumers encounter most often. These are clogged filters, a broken hatch blocking device, a burned out heating element and a drive belt that has worked out its life. If you have a washing machine of this brand, you should have an idea of how to troubleshoot the listed malfunctions.

Despite the fact that Zanussi is a reliable washing machine, it sometimes needs repairs. Most often this happens due to a careless attitude towards her. Consider how you can fix the breakdown yourself.If you follow all points of the operating instructions, the washing machine will serve you for a long time. And if service is carried out in a timely manner and with high quality, then it will work smoothly. Unfortunately, this attitude towards technology is not always observed. Merciless exploitation without proper care leads to breakdowns. Sometimes serious enough. Only the master of the service center can deal with them.However, more simple breakdowns often occur, allowing you to repair the machine yourself. To the most widespread relate:

the drum does not spin;

the hatch does not open after washing;

water draining occurs simultaneously with its collection;

water does not flow into the machine;

water heating does not work;

leakage.

To eliminate such malfunctions with your own hands, you need a tool and experience in performing plumbing and mechanical work.Malfunctions of this kind necessarily occur once every 4-5 years. This is due to the service life drive belt... With such a malfunction, the noise of a rotating engine is clearly audible, but the drum is immobilized. To finally understand this situation, you need to remove the rear wall of the machine. The reason will immediately become clear. If the belt has slipped off the pulley, then it must be carefully put into place. If it is torn, you will have to change it to a new one.There may be such a situation: the belt is in place, the engine is running, but the drum does not rotate. It is quite possible that the belt, having exhausted its resource, simply stretched out. There is only one way out - to change. As a rule, after such a repair, the machine resumes its work.Advice. When inspecting, do not forget to check the free rotation of the drum "by hand". If it does not rotate, it is possible that the bearing is faulty.There is also such a malfunction when the wash is finished, and it is impossible to pull out the laundry - the hatch does not open. Here, most likely, the blocker jammed. To start the repair, unscrew the bottom panel and pull the cable found there. The hatch opens, we get the linen. Then we remove the hatch lock and check the integrity of the clips. If they are not broken, then you will have to go to the service center - there is a problem in the electronics. And here, without special knowledge and equipment, self-repair is impossible. If it is found that the clips are broken, the lock must be replaced.The repair algorithm for a top-loading machine is the same, but there is a slightly different performance of parts.Important! To avoid damage to the lock, the hatch must always be closed smoothly, without slamming.Sometimes a situation arises when, simultaneously with the collection of water, it is also drained. There may be several reasons for this. One of them lies in the incorrect connection of the drain hose of the machine. It's too low. It is enough to raise it by 0.5 m, and the malfunction will be eliminated.The reason may lie in the damage to the pipe. In this case, water will flow from under the machine. This problem is not so serious. Change the pipe and the problem is closed! Everything is much more serious if the control unit is out of order. It gives a signal to turn on the drain pump at the wrong moment. Repairing the unit at home is almost impossible.Important! When inspecting the branch pipe, you need to pay attention to its possible contact with machine parts or nearby passing hoses, which should not be. If any, take corrective action.The reason for such a malfunction may turn out to be quite simple - the lack of water in the water supply system. Then we check the hose for passing water. It's easy to do. Having disconnected it from the machine, we turn on the water and see if it goes through the hose. If so, we return it to its place. If not, we find the reason or immediately change it to a new one.The two reasons considered are pretty commonplace. The third is more serious and happens quite often. This clogged filter... To clean it, you need to remove the top cover of the machine and disconnect the filler valve. It is located at the point where the hose enters the unit body. By removing the valve, you will gain access to the filter. It remains to disassemble and clean it. Then reinstall everything in reverse order. This cleaning is often enough to restore the machine to work. If, after the repair, water still does not flow, then the problem is in the valve itself or in the water level sensor. It remains to check their performance. The repair here will be to replace them.Advice. Clean the inlet and outlet filters as often as possible to avoid clogging.Such a breakdown is rare. If you have an ordinary tester at hand, and you have knowledge of how to measure resistance, then you can safely proceed with the repair. Having removed the back wall of the car, you need to measure the resistance of the heating element. It is located at the bottom of the tank. A resistance of 30 ohms indicates its serviceability. If there are deviations, the heating element must be replaced. If it did not help, further do-it-yourself repairs are inappropriate.Water leakage problems are a big nuisance, but they are fairly easy to fix. Usually this phenomenon provokes a weakening of the seals. A simple replacement of the gaskets at the hose connections will be enough to restore the machine's functionality. It is somewhat more difficult to eliminate the leakage of the hatch seal. You have to first remove the seal retaining clamp. This operation is easy if you gently pry it off with a screwdriver. Replacing and installing a new seal is usually straightforward.In order to repair a Zanussi washing machine at home, you need to understand electrical engineering and plumbing, have a special tool and simple measuring instruments. In this case, success will be assured.

Remove the gasket (lip). It is held in place by a wire tie that runs in a circle along the entire elastic. Pick it up with a thin screwdriver and remove. Then remove the cuff - do it by hand, without tools, so as not to damage the delicate elastic band.

Remove the blocker by disconnecting the wires.

Carry out a visual inspection of the device and make sure that the plastic part is intact. If the plastic is broken, and the records popped out, take the device with you and go for a new one.

Show UBL in the store to sell you exactly the same.

Install the bollard in reverse order.

Important! Close the door gently until it clicks, pressing down on the edge to extend the life of the device.

As we said above, the heating element is one of the most vulnerable places of any washing machine, especially Zanussi. The washing machine with such a breakdown may give an error E05, while the water in the tank stops heating.

To make repairs yourself, you will have to disassemble the SM case a little:

Turn the machine with the front wall towards you.
Unscrew the screws from the panel to remove it.
From the bottom of the tank you will see the heater shank - it has 2 contacts and wires coming from them.
Measure the resistance with a tester. If the device shows a value close to zero, the heating element will have to be changed. The readings of a working heater will be 20-40 ohms.
To remove the heating element, unscrew the nut located in the center of the shank.
Disconnect the wiring to the heater.
Make an effort to get the heating element out of the groove. If there is a lot of plaque on it, then it could get stuck. Take WD-40 grease and lightly spray on the crevices. Loosen the old heating element and pull it towards you.
Clean the hole well.
Install a new heater, connect the wiring.
Reattach the back panel and run a test wash. If the water heats up, and the E05 code is gone, then you did everything right.

Important! When choosing heating elements for the Zanussi washing machine, buy only original parts. Don't go for cheap Chinese counterparts - they won't last you long. An unsuitable heating element can also provoke a breakdown of the control unit, and then the repair will definitely "fly into a penny."

Damage caused by the drive belt is accompanied by the fact that the motor in the washing machine does not stop working, but the drum does not rotate. To check the integrity and location of the belt, proceed as follows:

Remove the back cover by unscrewing the fasteners.
In the niche you will see the drum pulley on which the belt should be put on. The motor pulley is much smaller and must also have a belt on it.
Correct the belt if it has shifted.
If the drum does not rotate and the belt is in place, then a replacement is needed.
After adjusting or installing a new belt, refit the panel and run a test wash.

As you can see, the repair of Zanussi washing machines consists in eliminating typical failures and breakdowns. Fortunately, these malfunctions are such that you can easily eliminate them without the help of a wizard.

We only advise you not to touch the electronics. Even if you have a Zanussi washing machine circuit, in order to repair or replace an electronic module, you need special tools and relevant knowledge and experience.Do not want to provoke additional breakdowns - trust the master for complex problems.

This video may help you:

Video (click to play).