DIY Alcatel phone repair

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Repair of phones Alcatel (Alcatel), (Alcatel One Touch, Alcatel OT)

Repair shop address: Moscow, Budenny prospect, 53,
Computer Center "Budenovsky" (one-storey building) , from 10 to 20.00, daily, seven days a week,
(there is a free car park)
travel: metro Enthusiasts Highway, Aviamotornaya, Semenovskaya, Electrozavodskaya
(VAO - Eastern Administrative District, Moscow, Sokolinaya Gora microdistrict)

Some types of Alcatel phone repair:

* module = display + touchscreen (touch glass)

Screen replacement (module, display, sensor, glass, touchscreen) Alcatel
Screen (module) replacement Alcatel OneTouch Idol Mini 6012 / 6012d / 6012x -
Screen (glass) replacement Alcatel One Touch 5042d (Pop 2) -

Alcatel Microphone Replacement
Alcatel speaker replacement
Alcatel Ringer Replacement
Alcatel connector replacement
Alcatel Charge Circuit Repair
Alcatel software repair
Alcatel data storage
Alcatel charger replacement
Alcatel Battery Recovery
Moisture cleaning Alcatel
and other types of Alcatel phone repair

The most common malfunctions (breakdowns) of Alcatel mobile (cell) phones:

- the keyboard does not work, the phone does not respond to keystrokes, the keys, buttons, the phone's joystick do not work.

- it is impossible to enter the menu, dial a number, call or answer a call.

- the phone has gotten wet, water or other liquid; drowned, wet phone - it requires drying, cleaning the phone, after which it is necessary to diagnose electronic elements that have failed as a result of corrosion.

- the display is filled with white - either the display or the image circuit is faulty.

- the phone turns on, but the display does not light up - either the display or the display cable (in clamshell sliders) or the image circuit is faulty.

- the image on the display is in color stripes or is missing in parts - either the display cable is faulty (in clamshell sliders), or the display, or the image circuit.

- the phone does not turn on - either the battery is discharged (faulty), or the phone requires a flashing, or the system board is faulty.

- the phone won't charge - either the battery is faulty, or the charging connector is faulty, or the power controller is faulty, or the charger is faulty, or the system board is faulty.

- the phone keeps a little charge, the battery runs out quickly.

- the charging indicator shows that the phone is charging, but in fact, this is not happening - either the battery is faulty, or the charging connector is faulty, or the power controller is faulty, or the charger is faulty, or the system board is faulty.

- you can't hear the caller (or you are hard of hearing) - malfunction of the earpiece speaker or sound circuits.

- the subscriber does not hear you (or does not hear well) - malfunction of the telephone microphone or sound circuits.

- uneven backlighting of the screen, streaks are visible, spots on the screen.

- the phone does not register on the network - first of all, check the SIM card (try inserting another SIM card into the phone).

- you can't hear the call signal - defective polyphonic speaker or sound circuits.

- the phone cannot fully turn on or boot, freezes, "glitches".

- the phone asks for a security code or password, forgot the security code or password.

Repair of Alcatel phones in Moscow for those living in the following areas:
yuvao - southeastern administrative district,
VAO - Eastern Administrative District,
svao - northeastern administrative district,
sao - northern administrative district,
Cao - Central Administrative District,
metro stations semenovskaya, highway enthusiasts, shchelkovskaya, izmailovskaya, izmailovo, partisan,
park, sokolniki, preobrazhenskaya, cherkizovskaya, krasnoselskaya, komsomolskaya, podbelsky,
elektrozavodskaya, baumanskaya, kurskaya, sorting, budenovsky, prospect budenny, perovo, novogireevo, novogireevskaya, ivanovskoye, novokosino, balashikha, reutov, aviamotornaya, ilyich square, taganskaya, rimskaya, ryazansky avenue, lefortovo, nizhegorodskaya, sokolinaya gora,

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Post has been edited NikXasp – 14.03.15, 05:21

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Please give me the contact of an adequate SC in Moscow, which performs this type of work?

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Hello. I smashed the touchscreen on the Idol mini 6012x. They refused to repair it, as if there were no parts. I decided to break it myself) in general, I separated the touch from the display, cleaned the glue. The display is alive)) Now the question arose, how to put a new touch (while looking for the markets), how to glue it? And are there any differences between the 6012x and 6012d touchscreens? 🙂

oh, sorry, did not notice a separate topic))

Post has been edited Gerdos86 – 23.06.15, 00:43

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Guys, advise.
In general, I broke the touch on my X +
Looked in the internet, there is a tach, I decided to check really replace it. (tear off the display.)
While disassembling, I broke off the coaxial mount on the main board, (I lost the cable with the mount (((
Tell me to really repair it, can you just solder the cable from the board to the board, or not an option?
Does it make sense to do repairs (buy a display, shaman something with this connector and cable) if you can buy a used one in good condition for 7k.
I found the display for 5500.

Touchscreen, sensor, glass, touchpad is the upper touch glass that allows you to operate your phone with your fingers. Usually it is it that breaks, cracks, scratches and cobwebs appear. At the same time, the display itself shows well. In this case, only the touchscreen needs to be replaced. Those. glass, sensor - this is the touchscreen.

If your display does not show, it is dripping, blurred, darkened, you need to replace it. The display is also called the screen or sometimes the matrix of the phone.

If the table below shows the total price for glass and display, this means that the display, touchscreen and glass only change together, they are glued together and never change separately.

For today, 10/18/18, the prices are as REDUCED as possible. Hurry up.

We use only original spare parts from the Alcatel factory. We NEVER put copies, replicas, non-originals or Chinese counterparts.

The replacement cost is 500 rubles + the cost of a spare part from the table below:

Alcatel one touch view phone repair service center: replacement of glass, screen, repair after water, does not charge, discharges quickly, does not turn on.
Free diagnostics and consultations by phone +7 (495) 210-13-90.

Replacing glass with Alcatel one touch view using Oca film.

• Repair price - 1800 rubles.
• Professional equipment allows you to change the glass according to the factory technology.

Master consultation

Display replacement within 1 hour.

• Repair price - 1000 rubles.
• Own spare parts warehouse.
• It is possible for a courier to leave there and back.

Master consultation

Does not charge, move the wire and charge goes, the connector itself is broken

• Replacing the connector within 1 hour.
• Repair price - 1400 rubles.

Master consultation

Alcatel one touch view stopped seeing the sim card, did not pull out or insert the sim correctly

• Replacing the sim rider connector within 1 hour.
• Replacement price - 1800 rubles.

Master consultation

Alcatel one touch view does not hold a charge well, discharges quickly, turns off and does not turn on or takes a long time to charge

• Battery replacement within 20 minutes.
• Repair price - 1000 rubles.

Master consultation

On Alcatel one touch view, the interlocutor is hard to hear or not heard at all

• Replacement of the earpiece within 30 minutes.
• Repair price - 1400 rubles.

Master consultation

On Alcatel one touch view, the interlocutor does not hear you well or does not hear you at all

• Replacement of the earpiece within 1 hour.
• Repair price - 1800 rubles.

Master consultation

Recovery after water, free diagnostics within 1 hour

• Much depends on the water itself and how long it has been in it. Call and check with our managers.

Master consultation

The list shows the basic repair procedures for the Alcatel one touch view phone. To repair Alcatel one touch view, you can drive up to our service center, or order a free courier in Moscow. Guarantee for all work performed. Prices are indicated for the work, excluding the cost of spare parts.

Alcatel phones are known for their excellent quality characteristics and relatively user-friendly design, which makes Alcatel a popular brand in the mobile device market. You can eliminate all malfunctions that from time to time inevitably arise during the operation of any equipment in ReMobi service centers. They are famous for their individual approach to each client, as well as for fast and high-quality repair of any brands of phones, including Alcatel.

Our operator will quickly call you back and answer your questions ›

ReMobi professional service centers are able to bring any mobile phone back to life, including repairing Alcatel phones. Below we take a look at the most common questions that arise when the Alcatel One Touch Idol phone won't turn on.

If a problem is found, remove the cover from the device and carefully inspect the battery for swelling and, if found, replace the battery. If everything is in order, it makes sense to put the phone on charge and check if the process starts.

It makes sense to check that the charger is working properly. If everything is in order, and the phone does not turn on, it is worth removing the memory card from the phone, since the possible lack of memory on a removable storage medium may prevent the phone from turning on normally. If this does not help, then the phone should be taken to the ReMobi service center, whose specialists have been repairing mobile phones for a long time. Center staff will examine the gadget and try to immediately identify the factors that influenced the lack of its performance. Thanks to this, the repair of the Alcatel phone will be carried out as soon as possible, which will quickly return the device to its owner in working order.

ReMobi services employ professionals who regularly take advanced training courses. Thanks to this, we are at the most modern level approach to troubleshooting of various degrees of complexity of any mobile device. Upon completion of the repair, the service staff must provide a guarantee for all services rendered. If necessary, we will be able to repair your phone urgently, so that you will be able to use the device soon after troubleshooting without fear of new failures during its operation. We provide assistance in the repair of digital equipment in Moscow, St. Petersburg, Nizhny Novgorod, Novosibirsk, Kazan and Yekaterinburg. It is in these cities that we have a larger number of grateful clients, the number of which is steadily increasing every year. Thanks to the years of well-functioning system of cooperation with suppliers of spare parts for mobile devices, we can afford to keep relatively low prices for the repair of mobile devices due to the purchases that we carry out on a wholesale scale.

Low cost of mobile phone repair, an individual approach to each client, high-quality and timely performance of your work - these are just a few of the advantages of our service centers, which you can make sure of by contacting our service centers.Statistics says that after the first contact with ReMobi services, in the future, customers prefer to use the services of our company, since we are able to offer you the most profitable service options in your city and make them a reality!

We are located in a convenient location in the center of Novosibirsk - the Moscow shopping center.

The main goal of our service is guaranteed repair of any Alcatel model and happy faces of all customers!

Attention! The exact cost of repairs is announced only after a complete diagnosis has been carried out with the identification of the causes of the breakdown and the purpose of repair.

• Fair prices, which we do not take "from the ceiling" and do not wind up additional services;
• Professionalism and experience of our engineers who help to carry out fast and high-quality repairs;
• Warranties for all installed parts and work performed;
• The safety of your Alcatel data. We always try to save all data in any device;
• Accurate diagnostics and fast repairs. Thanks to which you will receive a refurbished Alcatel smartphone as soon as possible.

- Alcatel phone won't charge / turn on

This may be due to poor soldering quality. As a result, the connector is detached from the soldering point on the board and the smartphone stops charging. The service center is replacing the system connector. Also, a malfunction or deterioration of the battery can also be the cause of this malfunction. In HELLO SERVICE you will be offered to replace the battery with a new one with a guarantee.

- Alcatel smartphone has no display image

Mechanical damage or liquid getting into the phone case may cause malfunction and stop the operation of the Alcatel display. We will diagnose your device and, most likely, will offer to install a new display on your smartphone, which is covered by our warranty.

Touchscreen, sensor, glass, touchpad is the upper touch glass that allows you to operate your phone with your fingers. Usually it is it that breaks, cracks, scratches and cobwebs appear. At the same time, the display itself shows well. In this case, only the touchscreen needs to be replaced. Those. glass, sensor - this is the touchscreen.

If your display does not show, it is dripping, blurred, darkened, you need to replace it. The display is also called the screen or sometimes the matrix of the phone.

If the table below shows the total price for glass and display, this means that the display, touchscreen and glass only change together, they are glued together and never change separately.

For today, 10/18/18, the prices are as REDUCED as possible. Hurry up.

We use only original spare parts from the Alcatel factory. We NEVER put copies, replicas, non-originals or Chinese counterparts.

The replacement cost is 500 rubles + the cost of a spare part from the table below:

If you find a cheaper price, then be sure to read this article about why you shouldn't contact scammers with free couriers and diagnostics.

The most common breakage of modern Alcatel phones is a broken screen. Alcatel's screen breaks usually as a result of a strong fall, strong punching or impact. Depending on the Alcatel model, either only the Display (the sensor remains old) or the entire Display module (the screen with the sensor are glued to each other) changes. It also happens that after water gets into the phone, spots may appear on the Alcatel screen or the backlight of the Alcatel screen may disappear. In some cases, it is possible to correct these defects, but more often only replacing the Alcatel screen helps. Giving us an Alcatel phone for repair, you can be sure that you have trusted real professionals. Screen replacement time on Alcatel phones is on average 1-2 days in our Smartservice center. The cost of the Alcatel display and its replacement depends on the phone model. The exact price can always be clarified by calling or leaving a request to our specialists.

Giving us your phone for repair to replace the Alcatel screen, you can be sure that you have trusted masters with extensive experience. We only pay for the work done, which means that if due to a malfunction of the board it is inappropriate for you to change the screen, then we will simply return the phone without any payment. After installing a new Display Module, we recommend that you install a protective glass to prevent further damage to the display.

You can deliver the product yourself to our service center or use our logistics service

Upon acceptance, an acceptance certificate is drawn up and express diagnostics are done.

A full cycle of diagnostics and repair of a mobile phone (tablet) takes from 1 to 3 days.

During the repair, the master constantly informs the client about the readiness of the product and agrees on the cost.

The master consultant will check with you the operability of the phone (tablet) and only after that the payment is made

Model ALCATEL ONE TOUCH 222 belongs to the category of budget phones, instead of an external display, the front side of the "clamshell" is decorated with a built-in speaker hole. The model is notable for its enviable compactness and is made in a spectacular scarlet color, which will certainly appeal to many of the fair sex. Additional functions are represented by an FM radio and a standard set of organizers (stopwatch, alarm clock, calculator and unit converter). The phone holds a charge for a long time and is very convenient to use. The phone was created for those who prefer stylish gadgets and for whom it is enough to “just call” for complete happiness.

Our center professionally makes repair of smartphones Alcatel One Touch 222 and offers its customers not only a highly qualified approach, but also more than affordable prices for repair Alcatel One Touch 222.

Good diagnostics of the Alcatel One Touch 222 smartphone - the first stage of repair. Before giving the product to our company, it is advisable for the client to describe in detail the essence of the malfunction, and also talk about the factors that led to the breakdown (for example, the phone fell on the floor).

Taking into account the data received by the customer, our qualified specialists will carry out an accurate diagnosis of the phone, determine the cause of the malfunction and remove it.

Problems with the Alcatel One Touch 222 software are removed without diagnostics. Therefore, as flashing the phone will not harm the design, you can try to reanimate the smartphone yourself. It is important to remember that the loss of files in the internal memory of the gadget with its firmware is almost 100%.

In the event of a problem with the software, most likely, the smartphone will issue this malfunction in this way:

• Will stop turning on (while connecting the device to a computer using a USB cable, it appears in the device manager).
• It will reboot, turn on and off at its discretion.
• Will refuse any module, addition (camera, Blutooth, Wi-Fi, other)
• Reveals lethargy in work and so on.

In any case, flashing a smartphone is the most budgetary and simplest repair of your product.

The process of flashing Alcatel One Touch 222 looks like this:

1. Preparation of the system itself (as a rule, it is downloaded from the official website. This is a file with the .IMG extension).
2. A selection of the original USB cable, or the most suitable for such a procedure.
3. Installing a software update program (Flashtool, Batchtool or any other program) on your computer.
4. Connecting equipment that needs to be flashed to a computer using a USB cable, and the firmware process itself by clicking upgrade.

If the software was not installed, an error appeared, or the device failed to start after flashing, the reason may be a malfunction in the hardware design or incorrect installation of the software. It is important to understand that an unsuccessful firmware will lead to a smartphone malfunction. Incorrectly stitched phones are called "bricks".It is quite difficult to restore the "brick" of the newest versions, while the old versions can be cured by yourself by starting the firmware over again.

There is one more way of flashing - through the system menu of the gadget. Such an attitude is much more complicated, requires knowledge and skills, and is not suitable for a beginner. In this case, the phone must be returned to our center.

Sensor (touchpad) and display malfunctions are very closely related to each other. Since in most cases, breaking the touchpad, the sensor also becomes unusable. If, by “spraying the web”, the sensor can still work (possibly with errors and failures), then the display will end its functioning.

Separately, these elements cannot be restored. That is, it is not possible or advisable to repair a broken sensor or display. Most often, these malfunctions are solved by replacing broken parts with new ones.

If the main element of each device - the processor - comes to an inoperative state, then the end of the device is put to work. Most likely, such a malfunction will not be repaired.

Despite the fact that absolutely any board can be repaired by replacing a burned-out element, or by restoring a break in communication on the board, modern craftsmen do not undertake this responsible and painstaking work. After all, it is much easier and more profitable to install a new board than to restore an old one. In addition, when buying a new board for the client's device, the craftsmen keep the old parts for themselves. No wonder they can be re-soldered and put back into operation for another client.

It is in connection with the above that it is worth contacting only the BESTKOM service center. After all, an unscrupulous employee of a private workshop can easily deceive the owner of the phone by making poor-quality repairs, thereby aggravating the situation of the already "sick" equipment.

If you have a 6012X or 6012D phone model and you begin to notice problems with the sensor: there are abrupt image changes on the screen, false presses, etc., it may seem that the phone lives its own life.
Factory resets are ineffective. At the time of this writing, there is only one cure - replacing the display module.

Check if the device is under warranty, then return it to warranty repair. The manufacturer knows about this defect and is working on software elimination of this problem. In the meantime, ASCs are changing the display module under warranty for a module of another revision in which there is no such problem.

If you do not have a guarantee and want to change the module yourself, read below:

The case can be easily disassembled with a plastic card. Do not forget to first unscrew the small screw in the memory card slot. After removing the back of the case, you will need to unscrew 2 bolts holding the board and 2 bolts holding the battery contacts.

Remove the battery. Carefully peel off the adhesive tape from the ribbon cable connector (next to the power button)

Carefully remove the board after peeling off the power and volume buttons from the case and disconnecting all cables from the board

For repairs, you need a new revision sensor and an adhesive for gluing the sensor to the housing.

(although quite often the sensor can be peeled off without damaging the old adhesive)

The module on this model is not difficult to peel off, warm up the display glass with a hair dryer to 80-90 degrees and pick up the module from the side with a sharpened plastic card.

We do not promise repairs in 15 minutes, but we guarantee impeccable quality and back it up with a lifetime warranty.

We do not lure you with advertising prices, which increase several times during the renovation process. We have no hidden positions and imposed services.

m. Novokuznetskaya, st. Pyatnitskaya, 18, building 4

st. Marshal Biryuzova, 1, plant "Energopribor"

Owners of phones often contact our service center with a request to restore damaged glass, screen or faulty micro-connector.We quickly and efficiently carry out repair work, replace broken or non-working parts. After falls or mechanical damage, the device often needs the "care" of the master. Our specialists are able to change the touch surface, display, install a new speaker or microphone, and resume Wi-Fi reception. If a mobile device is not working or is "buggy", we can determine the root cause of its "harmful" behavior. After the diagnostic work, the foreman will be able to determine the required type of repair and the cost.

We handle a variety of Alcatel phone repairs - from the easy to the most complex. The device has not lost the Internet? Reboot your phone and set it to offline mode ("On the plane"), and then back to the usual one. Sometimes the lack of WI-FI happens after a long time the device is in search mode - for example, in the subway or basement. If necessary, we will replace the wi-fi antenna. When the phone does not recognize the SIM card, try to take it out and put it back in the slot. In some cases, it is necessary to replace the SIM card if the contacts are rubbed. The reason may be in the SIM card connector - replacing it will save. If the device “freezes” regularly, try to reset to factory settings. But remember that user information will be lost. "Glitches" are due to viruses, and slow work due to lack of free memory. The renewal of the capabilities of a mobile device in any situation is possible thanks to our craftsmen in our workshop.

Alcatel phone repair is often carried out after the device has been dropped, moisture penetrated, or a drop in the network while charging. The battery often deteriorates. Another common problem is a broken screen. We will replace it with a new one. If the battery does not charge or the battery is wasting energy quickly enough, the reason is a broken element on the printed circuit board. Applications can consume a lot of electricity. But more often the battery needs to be replaced. To get rid of poor audibility, you will need to change the speaker. The touch panel is usually not repairable and must be replaced.

When the screen is broken or the mobile does not charge, the problem is obvious. But a caring owner will take care of the state of the equipment, even if it functions with subtle glitches. These may be the first signs of probable problems. If moisture has penetrated inside, you should give the mobile for prophylaxis so that corrosion does not start. Even if the device works without failures, "whims" can arise after a while - then more complex repairs will be required. A visit to the service center should also be carried out in the following cases: the device does not respond to touches, does not want to perform any functions, turns off spontaneously or is quickly discharged. They will tell you where you can repair Alcatel phones in Moscow, the indicated addresses - you can choose the most convenient option.

Before visiting the service center, we advise you to save the data. In many cases, it is necessary to replace the software, so the user settings are reset. You can transfer information to any medium: memory card, computer, cloud storage or SIM card. You can also ask a professional about this. When describing the malfunction, indicate how exactly it can be detected. Record the moment when the defect manifests itself - for example, "reboots when using this function." Identify the approximate frequency or conditions when the problem manifests itself. Try to bring the headset to a service center if required. If you cannot hear sound through the headphones, take the headset. If your phone runs out of power quickly, do not forget to hand over the battery to the technician. Prices for repairing Alcatel phones are different depending on the model, breakdown, necessary spare parts and the time spent on work. The specialist will be able to indicate the cost after diagnosis.

Repair requests are accepted around the clock.
Contact us, we will definitely help you!

Despite the abundance of smartphones, Alcatel phones are still popular and in demand. The phones of this brand are time-tested, reliable and have a simple, understandable device functionality. Unfortunately, not a single smartphone is immune from breakage. There can be many reasons: water got in, there was a heavy hit on the ground, or the phone was simply worn out during operation. If you are a conservative by nature and do not want to part with an Alcatel phone that has served you for many years, then our service center will help you bring it back to life.

You can call us and get advice on all phone problems that have arisen. Breakdown diagnostics is provided absolutely free. Tech-Profi engineers work efficiently and efficiently, have extensive experience in servicing Alcatel equipment. We can easily replace the screen, battery, speakers or microphone. Except in special cases, repairing Alcatel cell phones does not take long. The specialists of our service center give guarantees for all their services.

Do not try to carry out repairs yourself. Without knowing certain specifics, you can finally break the phone. Remember that this should be done by qualified craftsmen.

• The phone cannot see the SIM card, cannot find the network. These symptoms may indicate damage to the SIM connector. Before contacting repairs, be sure to check if you have correctly installed the SIM card in the phone.
• Damage to the loop in the slider mechanism. This happens when the phone falls to the floor. This breakdown is perhaps the most common among folding cell phones.
• Water ingress. Because of this trouble, the motherboard or its electronic components can fail. The corrosion process does not occur instantly and can affect the performance of the phone not immediately, but after a period of time. That is why, if moisture has penetrated into an Alcatel cell phone, it should be immediately taken to a service center.

Don't be discouraged if your smartphone is broken. Our service center will help you resolve any problem with your Alcatel phone. We give a guarantee that after repair it will work like new and please with its functionality for a long time.