Washing machine hansa DIY repair

In detail: hansa washing machine do-it-yourself repair from a real master for the site my.housecope.com.

This washing machine was purchased at the end of 2005 in Technoshock. Hansa Comfort 1000 spins at a speed of up to 1000 rpm, respectively Comfort 800 - 800 rpm. If memory serves, there was also a model with a spinning speed of 1200 rpm.

The error codes and the principle of repair are the same for the Comfort line. Therefore, below I will give a table with errors for Hansa washing machines

The error can be caused by the following reasons:

  • the door is open;
  • damaged wire connections from the controller to the door lock;
  • the lock or limit switch is faulty

The error can be caused by the following reasons:

  • low water pressure;
  • partial blockage of water supply hoses or solenoid valves (also if they are faulty)

The error can be caused by the following reasons:

  1. low pressure or lack of water in the water supply;
  2. blockage of water supply hoses;
  3. faulty water supply valve;
  4. the water level sensor (pressure switch) is faulty;
  5. the electronic controller is faulty or the wiring between it and the level sensor or valve is damaged;
  6. blocking of the reset valve in the "off" position (in a washing machine with the Aqua Spray system)

The error can be caused by the following reasons:

  • partial blockage of the drain pump filter (also if it is faulty);
  • partial blockage of the drain hose

The error can be caused by the following reasons:

  1. the drain pump is blocked or faulty;
  2. complete blockage of the drain hose;
  3. the pressure switch or its wiring is faulty;
  4. blocking of the reset valve in the "on" position (in a washing machine with the Aqua Spray system)
Video (click to play).

The error can be caused by the following reasons:

  • one or more water inlet valves are blocked in the "open" position;
  • during the washing process, there was a significant increase in the water pressure in the water supply;
  • defective pressure switch

The error can be caused by the following reasons:

  • the drive motor (tachogenerator, thermal switch) is faulty;
  • loose wiring between the drive motor and the controller board

The error can be caused by the following reasons:

  • there was a leak of water into the pan of the washing machine, due to the depressurization of the tank, its connections or hoses;
  • faulty float sensor AQUA STOP

For 8 years of operation, there were no particular complaints. Errors that were E01 due to a not tightly closed door, E05 due to the fact that he forgot to open the riser with cold water, E03 periodically due to contamination of the drain filter and E07 due to water getting into the pan of the washing machine inside.

It was the cause of error E07 that I eliminated in this photo report. The fact is that during periodic cleaning of the drain filter, it is necessary to drain off excess drains using a black hose in order to unscrew the lid. But since the hose is low enough, some of the effluent gets inside the machine. I have never had any depressurization of the tank.

So, when turned on, the machine issues code 07.
On the spot. You don't have to disassemble the washing machine, just wait a couple of three days for the water in the pan to dry.

To solve the problem, you need to remove the lower front cover, therefore the installed machine does not even need to be removed from the niche. It is necessary to unscrew only 2 self-tapping screws at the edges.

Then you need to pull the bottom cover towards you. The groove from which you need to pull the front cover is marked in blue.

Do not forget to take out the black hose marked with a blue arrow.

View of the washing machine with the bottom cover removed.

Julia wrote on 05/29/2018 [12:31]

The machine gives errors:
P007, E321.There are no such codes anywhere in the manual and description! It erases and cuts itself and corks, can do it at the beginning and at the end! All the masters looked and said with 100% certainty that it was Ten! We replaced it, but the problem persists.

Zoya wrote on 03/09/2018 [00:45]

Hello!
Comfort 800. It collects water and immediately drains it. But if you turn off, or rearrange the program, next time it may work fine

Alexander wrote on 12/04/2017 [17:06]

Nansa gives error E 22 and E 21, how to fix

Ivan wrote on 09/13/2017 [01:14]

In the beginning there was an error e07 how to fix it?

Natalia wrote on 03/07/2017 [20:54]

Hello! Does anyone have a faulty Hansa900 comfort clipper? Need a door from it. A neighbor tried to open the door and broke it. The machine generated error N7, but the “smart” neighbor continued to rape and try to open the washer. The result is that things go out in the machine for the 3rd day, the door is locked and broken so that it cannot be opened. Now just hack.

Dmitry wrote on 03/05/2017 [15:45]

Hansa optimum800 It draws water and turns off, the door lock indicator starts blinking and clicks are heard.

Victor wrote on 03/02/2017 [23:58]

Hello everyone! I would be grateful for your advice. Washing machine full size HANSA AWN 610 DR. The machine is new, in operation for 7 months. but purchased 1.5 years ago, so the warranty has passed. The cause of the malfunction is as follows, after 10-15 minutes. wash starts to squeak and stops, then scrolls 2-3 times and beeps again. + in addition, when you select a mode, the first mode is immediately remembered when you scroll the mode selection roller. The option is to set the desired mode, and then turn the plug into the socket. What could be the reason? Thank you all for your answer!

Tolyan wrote on 01/20/2017 [12:39]

Why isn't my washing machine picking up speed? Who can answer this question?

Sergey answers:

Does not gain momentum during spinning. There may be several reasons for this. The first is the uneven distribution of the laundry. In this case, the machine tries to balance and turns the drum in one direction or the other.
Another reason may lie in a malfunction of the triac of the drive motor.
It is also worth checking the condition of the brushes, perhaps they are almost worn out and require replacement.

Natalia wrote on 12/19/2016 [18:12]

how to assemble a hook to close the door at the hansa optima 800 washing machine

Anna wrote on 09.10.2016 [16:53]

Good day! After washing, there was water in the tank, everything was cleaned out of the filter, the water was knocked down. But it still gives an error E 01 and does not get cleaned. Help to solve the problem.

Image - Washing machine hansa DIY repair

Hansa washing machines are distinguished by functionality, manufacturability and good quality. Nevertheless, even such machines have weak points, which manifest themselves in the form of specific typical malfunctions as a result of improper or too intensive use, factory defects, or for other reasons. We decided to talk about typical malfunctions and how to fix them in this article, we hope this information will be useful to you.

Few people complain about the quality of washing machines, which are produced under the Hansa brand, for several reasons. These washing machines are not as common as, for example, the brands LG, Samsung, Indesit or Hotpoint Ariston that have flooded the shelves of all stores, similar machines have appeared on the Russian market relatively recently, and their quality can be considered good. A logical conclusion suggests itself: if such machines were in every house, there would be much more repair practice.

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At the moment, we can talk about typical malfunctions of Hansa washing machines, only according to the rather meager statistics that were provided to us by the largest service centers in the country. After analyzing this data, we identified the weak points of most models of machines from this company.

  • The drain pump breaks down (and quite often).
  • The drain filter and pipes are clogged with dirt and debris.
  • The Aqua Spray system refuses to work.
  • Closes the temperature sensor.
  • Frequent freezes of the machine occur due to power surges.

For your information! In occasional cases, problems with the electronics and the leakage protection system appear; this system simply does not work correctly.

A clogged filter and hoses are at the top of Hans' washing machine breakdowns.There is nothing unusual about this, since it is one of the main problems of all automatic and semi-automatic washing machines. If the filter and drain hose of the Hans machine are dirty, you do not need to contact the master, repairs can be done by hand. Cleaning the filter of a washing machine is a fairly simple process, described in detail in the instruction manual.

It is also easy to clean the drain hose, here more problems arise during its installation / dismantling. It will not work just like that to unscrew the drain hose from the body of Hans' car; you will have to climb into the body. We do the following:

  1. unscrew the back wall of the washing machine;
  2. we find the clamps connecting the drainage hose to the pump and weaken them;
  3. we disconnect the drain hose and rinse it with water, in order to better remove dirt, you can use a drain cable;
  4. connect the drain hose and drain hose back and screw on the back of the machine.

Important! The drain hose must be cleaned even if Hans's washing machine is working properly; for prevention, the procedure is done about 1 time a year.

It is not difficult to clean the filters and hoses with your own hands, but what to do if the pump breaks. Specifically, in Hans' washing machines, the pump breaks down quite cleverly. The "symptoms" are as follows:

  • at first, the machine sometimes freezes, while the water is not drained, but after restarting everything starts to work;
  • after some time freezes become more frequent, especially after washing in hot water, restarting the program does not solve the problem, but after the water cools down, the machine continues to work properly;
  • periodic freezes continue for quite a long time, after which the machine completely stops draining water.

What do these symptoms indicate? And they say about a malfunction of the pump impeller and urgent repair is needed. Is it possible to carry out such a repair with your own hands - quite, the main thing is to follow the instructions of the specialists.

  1. First, drain the water by unscrewing the drain filter plug (do not forget to place a suitable flat container under the machine).
  2. We remove the powder tray.
  3. We put the washing machine on its side.
  4. Unscrew the bottom, if your model does not have a bottom, this is even better.
  5. Disconnect all wires from the pump.Image - Washing machine hansa DIY repair
  6. Disconnect the impeller and check the interior of the pump for debris.
  7. We install a new original impeller.
  8. We connect the wires to the pump, tighten all the fasteners, put the machine on its legs, connect it to the communications and check the work.
    Image - Washing machine hansa DIY repair

For your information! Repairing the impeller of the pump of the Hans washing machine will cost you about 250 rubles, provided that all the work is done by hand. If you use the services of a master, then this is somewhere from 1,500 rubles and more.

Often, with Hans' washing machines, a problem arises in which they refuse to pour water into the tank, respectively, the washing does not start, and the system error E05 "pops up". In this case, it is most logical to start by checking the filler valve, because its task is to ensure that the tank is filled with water. We remove the top cover of the washing machine, inspect the filler valve, check the resistance with a multimeter and make sure that the valve is working normally. It would seem a dead end, but no!Image - Washing machine hansa DIY repair

The fact is that Hans' washing machines are equipped with the Aqua Spray system, the path of this system goes from the filler valve to the tank. Thanks to this system, jets of water forcefully spray the laundry in the drum, thanks to which the dirt stains are better removed. The disadvantage of the system is a rather complicated and in some places rather thin water supply path, which may well become clogged., which is what happens. The reason for this is the salts of heavy metals contained in the water, they are deposited in the tract, clogging it over time. How to carry out repairs yourself?

  • We find the Aqua Spray system tract next to the filler valve.
  • We unscrew the protective plugs.
  • We take a bottle of water, pour water into the tract and check how well it goes into the tank.If the tank becomes clogged, the path will fill with water, and this will mean that it needs to be cleaned.
  • We take a thin wire, clean the sharp edges with sandpaper and begin to clean the tract, periodically spilling it with clean warm water. You can pre-dissolve a little citric acid in water.
  • As soon as the water passes freely, we assemble the machine, connect it and check it.

Most modern Hans washing machines are equipped with a surge protection system. The protection is mainly intended to save the control unit in case of short circuits and other problems with the electrical network. The idea of ​​the manufacturer is good, but the execution let us down.

The Russian electrical network is far from perfect, drops happen often, but Hans' machine is sensitive to this. At best, at the slightest voltage drop, it will stop the washing program, at worst it will turn off, and the services of a specialist will be required to restore the “home assistant” to work.

Is it possible to carry out repairs by hand in this case? The answer is "no", in such a situation only a specialist will help. But you can prevent similar problems in the future if you connect your washing machine through a stabilizer. Modern stabilizers for washing machines will make the operation of equipment more reliable, moreover, several units of equipment can be connected to one stabilizer, which is also good.

Important! Choose wisely when choosing a stabilizer for your washing machine, because it is not a cheap but absolutely necessary purchase.

To summarize, we note that there are not so many weak points in Hans' washing machine, but those that do exist can manifest themselves in the form of a malfunction at the most inopportune moment. In some cases, it is quite difficult to diagnose such malfunctions, so you may need the help of a professional.

Image - Washing machine hansa DIY repair

Units for washing linen differ in quality, manufacturability and functionality. But even such a machine has weak points, manifested by certain malfunctions caused by violations of operation, factory defects and other reasons.

The existing ability to automatically check for failures that occur during the operation of the machine displays problems in the form of an error code. He will tell you where to look for the problem and what to do in a similar situation.

Consumers hardly ever complain about the brand's washing machines, and for good reason. The models are not very common when compared with Indesit, Ariston, Samsung, they appeared on the Russian markets not so long ago, they have good quality. Even a pattern appears - if everyone has such models, then the repair of Hansa washing machines will become more frequent.

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Image - Washing machine hansa DIY repair

Today it is possible to talk about the most frequent failures of Hans washing machines, using rather scanty statistics provided by large repair service centers. After analyzing this information, we identified the vulnerabilities of machines from this manufacturer:

  • quite often the pump that is responsible for draining the water fails;
  • the filter and drain pipes are clogged;
  • the AQUA-Spray system breaks down;
  • short circuits occur in the temperature sensor;
  • the machine often "freezes" due to a voltage drop in the electrical network.

Very rarely, but there are problems with the electronic control and the system that protects against water leaks.

In certain situations, it is quite possible to eliminate the failure of the machine with your own hands.

  1. Clogged filter, pump failure.

The first place in the rating of malfunctions of these machines belongs to the filter and hose clogged with debris. There is nothing strange in this, since such a reason really most often arises in automatic and semi-automatic washing machines. In such a situation, there is no need to call the wizard - you can fix everything yourself.

Image - Washing machine hansa DIY repair

Cleaning the filter is an easy process that is detailed in the instruction manual. Removing the blockage in the hose will not cause difficulties, but you will have to tinker with its installation / dismantling. In order to unscrew the drain hose, you will have to climb into the unit body:

  • you need to unscrew the back panel;
  • find the connecting clamps for the hose and pump, release them;
  • disconnect the drain hose, rinse it, clean it with a cable;
  • connect and assemble in reverse order.

Remember that the hose should be cleaned, even for preventive purposes, once a year.

But the pump in a typewriter of this brand breaks down quite unusually:

  • the machine starts to hang from time to time, the water does not drain, but when a reboot is performed, then everything starts to work normally;
  • after a certain time freezes become more frequent, especially after washing with hot water. Restarting the program does not fix the problem, but when the water cools down, the machine continues to work normally;
  • such problems arise for a long time, then the washing machine completely stops draining the water.

Image - Washing machine hansa DIY repair

What conclusions can be drawn from such symptoms? Most likely, the impeller on the pump has failed, it is necessary to carry out repairs. Such work is quite within the power of every consumer, if all the recommendations of professional specialists are followed exactly. The list of works is as follows:

  • first, the water is drained, for which it is necessary to unscrew the drain plug by placing a container under the machine;
  • the detergent tray is removed;
  • the washing machine turns over on its side;
  • the bottom is unscrewed, if any;
  • all wiring is disconnected from the pump;
  • the impeller is removed, the pump is checked for clogging;
  • a new impeller is being installed;
  • the wiring is connected, the fasteners are tightened, the machine is installed on the legs, connected to the communications and checked for serviceability.
  1. Heating element failure.

Heating elements fail quite often. This can be caused by power surges. The element is damaged from a short circuit. In addition, due to the hardness of the water, scale forms on the heating element, it overheats and burns out.

Image - Washing machine hansa DIY repair

It is possible to determine the breakdown of the heater by its external signs. If, after turning on the machine, the machine in the panel is de-energized, the fuse blows out - look for the problem in the heating element. The second sign is that things are poorly washed, there is a musty smell, since the water does not heat up.

To replace the heating element, you will have to remove the front wall and follow these steps:

  • at the base of the drum we find the heating element;
  • disconnect all wires;
  • we loosen the nut located in the center, push it inward, while squeezing the gasket;
  • we remove the heating element, install a new analogue in its place.
  1. Failure of the Aqua-Spray system.

Often in such a machine there are problems in which they do not pump water into the tank, from which the washing process does not start, and the error code E 05 lights up on the screen.In this case, it is necessary to start the check from the inlet valve, since it is he who is responsible for pumping water ... Having removed the top panel, we check the valve, use a multimeter to measure the resistance values. If everything is in order, go to the AQUA-SPRAY system, which runs from the inlet valve to the tank. With its help, the water flows over the laundry with strong jets, from which stains are removed more efficiently. The disadvantage of the system is a complex and sometimes thin path for fluid supply, which can quickly become clogged with salts and metals in the water. What to do in such a situation?

Image - Washing machine hansa DIY repair

  • find the path of this system near the inlet valve;
  • remove the plugs;
  • take a bottle of water, pour it into the tract, check how well it goes into the tank;
  • if a blockage is found, we clean the tract with a thin wire, pouring warm water into it from time to time. It will be nice if you first dissolve citric acid in it;
  • when the water begins to pass without interference, the machine can be assembled and a test run can be carried out.
  1. Problems with the electrical network.

Most models of washing machines have a surge protection system. The protection is intended for the safety of the unit responsible for the control if a short circuit or other problems with the electrical occurs. Initially conceived well, but the quality of the work was not up to par.