Washing machine kandy malfunction diy repair samsung

In detail: kandy washing machine malfunctions do-it-yourself samsung repair from a real master for the site my.housecope.com.

Owners of home appliances of a well-known South Korean brand will be interested in how a Samsung washing machine is repaired with their own hands.

Unfortunately, sometimes it is necessary to eliminate breakdowns and leaks of washing machines, even in an expensive price segment, and knowledge of error codes and related malfunctions may also be required.

First, you should familiarize yourself a little with the main features of these machines. First, it is stylish design.

Image - Kandy washing machine malfunction DIY repair samsung

Secondly, it is the original design of the drum. Modern modifications of Samsung washing machines are equipped with a fundamentally new technical solution - Drum Diamond Drum .

It belongs to an innovative type of honeycomb drums with a surface covered with many convex pyramids and small water holes, into which the fabric is not drawn.

Thanks to this design, a gentle wash cycle is provided. These drums can be very spacious - with a load of up to 12 kg of laundry, depending on the model of the machine.

Thirdly, worthy of attention heaters with double ceramic coatingnot covered with limescale, and inverter motorattached directly to the drum in some modifications.

Also interesting are the functions Fuzzy Logic and Smart Check responsible for the correct calculation of the washing mode depending on the amount of loaded laundry, as well as for diagnosing various machine malfunctions.

The number of wash programs depends on the model of the washing machine. Even the simplest modifications are equipped with all the necessary set of programs, and the new models have a washing mode called ECO Bubble - with the help of air bubbles, laundry is easier to wash even in cold water.

Video (click to play).

Image - Kandy washing machine malfunction DIY repair samsung

If the machine is marked with Wf, it means that this model is front-loaded, and if its name contains the abbreviation WD, it means that the machine is equipped with a built-in dryer.

But Samsung brand machines also have one small drawback - their instability to voltage drops in the network, which is important in our Russian reality.

When the voltage becomes either too high or low, then a control system called Volt Control simply turns off the washing mode to resume it immediately after the mains voltage has stabilized. This is not always convenient, so it is better to connect the washing machine through a voltage regulator.

Image - Kandy washing machine malfunction DIY repair samsung

After a short acquaintance with the parameters of this brand, let's move on to considering the main breakdowns.

To understand the malfunction that has arisen, you need to consider the most common of them and the reasons for their occurrence.

Here is a list of common problems:

Further, the methods of repairing them with your own hands will be considered, because it is not always possible to call the master. And for this you need to have a set of necessary tools.

Before starting repairs, you need to make sure that all the tools from this list are available:

  • flat and Phillips screwdrivers or screwdriver;
  • set of wrenches;
  • pliers, pliers, wire cutters;
  • tweezers - elongated and curved;
  • powerful flashlight;
  • long-handled mirror;
  • soldering iron;
  • gas-burner;
  • small hammer;
  • knife.

In addition to the listed tools, you may need a magnet to pull out small metal objects inside the machine, a long metal ruler to align the drum, a multimeter or voltage indicator.

Image - Kandy washing machine malfunction DIY repair samsung

But that's not all.In addition to the required set of instruments, the following building materials will need to be purchased for repairs:

  • sealant;
  • Super glue;
  • insulating resin;
  • soldering materials - rosin, flux, etc .;
  • wires;
  • clamps;
  • current fuses;
  • rust remover;
  • electrical tape and scotch tape.

Sometimes a multimeter is not needed, it is enough to turn on the machine and select a mode with a high water temperature. From the operation of an apartment electricity meter, it is easy to understand whether the heating element is receiving power.

If you are a beginner, then you can advise using a camera to shoot a video or to photograph a workflow, so as not to confuse the sequence of actions and then assemble the machine correctly.

There are several important rules to remember that must be followed before starting repair work:

  • it is necessary to drain all the water from the machine;
  • before disassembly, be sure to (!) disconnect the device from the power supply;
  • choose a bright and spacious enough place for renovation.

If the unit cannot be moved to a convenient location, then ensure maximum illumination of the workplace.

The first step is to remove the top panel of the washing machine.

The second step is to take out the container for powders, this is not difficult to do. Next, you need to remove the cuff from the hatch. Caution is needed here. Use a screwdriver to pry the retaining clip, remove it, and then remove the O-ring. This should be done carefully, trying not to tear the soft rubber.

It was the turn of the control panel. In order to remove it, you need to unscrew two screws on the front of the panel and one on the right.

Next, you can proceed to dismantle the lower front panel. Pulling the latch lever, we separate the basement part of the facade - access to the drain filter and the hose for the emergency filter is open. The front panel can now be removed by unscrewing the eight fixing screws. The heating element and the drain pump open.

If during the repair process it is necessary to remove the tank and drum, then we advise you not to do this alone. Be sure to involve an assistant in this matter. Before removing the tank, you need to de-energize the heating element, disconnect all pipes, as well as the electrical wiring from the motor.

To do this, put the machine on its side, then remove the 4 screws on the bottom cover. The engine opens with a counterweight secured by shock absorbers. Disconnect the wiring from the connectors. It is important to remember what is being attached to what, therefore, before disassembling, it is advisable to photograph everything, in order to repeat everything exactly as in the picture.

But it remains to disconnect the drive belt from the engine. To do this, simply remove the belt from the pulley. Remember to put the drive belt on the small drive pulley first, then slide it over the large driven pulley and align to the center of the pulley when putting on the belt.

We present to you a diagram of the device, which will be very useful for repairs. The technical content of machines of different brands is about the same, and if you have already come across the replacement of spare parts for a washing machine, then it will be easier for you to cope with the next repair.

Image - Kandy washing machine malfunction DIY repair samsung

Now you can start a story about certain types of breakdowns and how to repair them.

The most common cause is insufficient water pressure. Then the machine stops, and in order to start it again, it must be turned off and then turned on again. If there is a lot of laundry loaded, for the machine to start, just turn it off and remove the excess.

If there is a break in the power cord or initially poor contact in the power button, then the device periodically turns off by itself. The machine may also stop if it is not level and slightly skewed.

To solve this problem, first check the water pressure in the water supply system, and also make sure that the valve supplying water to the machine is open well.

You should be aware that the free end of the drain hose connected from below must be located at a height of more than 2/3 of the height of the device, otherwise water will immediately pour out of the machine.

There are many reasons for this problem. Sometimes it is enough just to clean the powder container well - due to its clogging, water can simply flow out of it.

If, after checking these hoses, you are convinced that everything is in order with them, then the reason lies in the O-ring.

It is necessary to check the tightness of the seals, both in the door and in the connection of the filling hose. If they are worn out, they should be replaced. Then you need to check the drain pump and hose for foreign objects stuck there.

Therefore, the wash water is not heated. This is due to the failure of the heating element, but do not rush to change it - this may also be damage to the electrical wiring.

Therefore, you should carefully check the entire electrical circuit, as well as the contacts of the heating element itself, using a multimeter. If the tester shows the presence of voltage in the entire circuit, then this means that the heating element will still have to be replaced.

The place where the heater is installed should be thoroughly cleaned, only after that it will be possible to mount a new heating element.

The most common cause of noise is incorrect machine installation. Because of this, the unit produces a strong hum during spinning. For this, the position of the machine must be leveled using a spirit level.

But sometimes excessive noise can occur due to heavy wear on the bearings. It is impossible to fix them - only to change them. For an inexperienced repairman, this is a rather difficult task, because it may be necessary to saw and then glue the non-separable tank, behind which the bearing is located. Therefore, if you are not sure of your skill, then do not take up this business, it is better to call a qualified specialist.

But if the tank of your car can be disassembled, then this task can be within your power. To do this, you need to remove the tank, then disassemble it by unscrewing the bolts and disconnecting the fastening latches.

After the defective bearing has already been removed, you should thoroughly clean the shaft, check if it is worn out, and then just install a new bearing.

Finally, we present a short list of error codes that are most often issued by the unit.

E1 - system error when filling with water. Means that the required water level during filling is not reached within 20 minutes. Eliminated by turning off and then turning on the machine.

E2 - error when draining. Most often occurs when the drain filter is clogged.

E3 - too much water. You do not need to do anything, the water is automatically drained within 2 minutes.

E4 - too many things. Their mass does not correspond to the parameters of the machine. You need to extract the excess.

E5 - water heating does not work.

E6 - malfunction of the heating element.

E7 - malfunction of the water level sensor in the tank.

E8 - water heating does not match the selected wash program. Most often due to problems with the heating element.

E9 - water leakage or drain, recorded more than 4 times.

DE, DOOR - bad blocking. Most often - a badly closed hatch door.

We bring to your attention a good video that you need to watch before you start replacing the bearing yourself.

The process of dismantling and replacing bearings:

What the disassembly process looks like:

Before starting an independent repair, you always need to correctly assess your own strength and not take on overwhelming work. But repairing a washing machine yourself is not very difficult, it is enough to understand a little about mechanics, electrical engineering, and also have the necessary tools and materials at hand. You will succeed!

Automatic washing machines Kandy are affordable and compact. Convenient control system and a wide range of programs have made the technique popular among users.

However, over time, even reliable equipment can fail.Is it possible to repair the Kandy washing machine with your own hands? Quite!

You just need to find out what the error codes on the control panel mean, and then find and fix the malfunction.

Let's analyze the main problems that are typical for machines of this brand. We will also find out how you can repair Candy washing machines with your own hands.

Have you noticed that the Kandy washing machine does not drain water. The program can stop right in the middle of a wash. Due to the fact that the water does not leave completely, you take out wet things after spinning.

What are the reasons for such a breakdown:

  • The drain system is clogged. If debris gets into the drain filter or hose, it will block. It is necessary to check the pump and the branch pipe from the tank to the pump.
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  • Breakdown of the drain pump (pump). Often, small objects entering the pump cause damage to the pump.

Why isn't the Candy washing machine working? You start the washing machine as usual, but it does not respond to your actions. Let's figure out the reasons for this problem:

  • Defective mains cable or extension cord. He could burn out, twist.
  • Lack of voltage in the network, or it is not enough to start SM Kandy. This can happen if repair work is being carried out on your site, a powerful tool is involved, and so on.
  • The contacts on the start button are oxidized, so the machine does not respond to switching on.
  • Malfunction of the control module of the Kandy washing machine. The module is responsible for all programs in the CMA, therefore, if it breaks down, the technician refuses to work.

If you notice a puddle of water under the washing machine, you need to urgently look for a leak.

Attention! Do not step into the water, you may be electrocuted. If possible, disconnect the CM from the network or turn off the electricity supply on the switchboard.

  • Dispensing tray. If the tray is not periodically cleaned, powder accumulates in it, which clogs the pipe. As a result, leakage comes out of the tray.
    Image - Kandy washing machine malfunction DIY repair samsung
  • Drain connection of the Candy washing machine. If it is damaged, water flows out through the bottom of the CM.
    Image - Kandy washing machine malfunction DIY repair samsung
  • Rubber cuff of the hatch. With prolonged use, the cuff could leak and lose its tightness. Or it is damaged by small items during washing.
    Image - Kandy washing machine malfunction DIY repair samsung

The washer does not start the washing process or washes things in cold water. The reason for this is a malfunction of the heating element (heating element). Basically, the element fails due to scale or damaged contacts.

Wear of bearings, oil seals, motor electric brushes leads to various malfunctions in the Kandy washing machine. For example, you may notice knocking and rumbling when the washer is running, or the drum stops rotating.

These include problems with closing the sunroof door, faulty wiring between parts and the control module, and a faulty Candy washing machine control board.

How to figure out what kind of breakdown happened in your car? The error codes will help you.

Thanks to the self-diagnosis system, a malfunction code is displayed on the Kandy washing machine display. After decrypting it, the user understands which detail needs to be checked. This makes it possible to independently repair Candy washing machines.

Depending on the type of model, CM can show an error in different ways:

  • Electronically controlled Activa models show an error on the display.
  • Models Candy Aquamatic (Kandy Akvamatik), signal about a malfunction by blinking the bottom light on the left. The number of flashes after a pause means the error code.

For washing machines Candy Holiday, Aquamatic, Activa and other models, the following error codes are characteristic: E01, E02, E03, E04, E05, E09.

It is not so difficult to repair a Kandy washing machine with your own hands. To do this, you need to know its common malfunctions and have some knowledge of electrical engineering. It is enough to watch the video on this topic (presented below) and a lot will become simple and clear.

In order to independently repair the washing machine, you need to carefully prepare for the repair. The tool, accessories and the workplace are prepared first. For disassembly you will need:

  • Screwdriver Set;
  • wrenches for 8, 10, 17 and 19;
  • pliers and side cutters;
  • pliers for self-clamping clamps;
  • awl and small hammer.

The best place to disassemble is the garage. The main thing is to have space and good lighting. At the workplace, you need to carefully lay out the tool, clean rags, sealant, WD-40 liquid, and a brush. It remains to prepare a soldering iron and an electrical measuring device, for example, a tester.

For those who will be doing repairs for the first time, it is advisable to have a camera for photographing the disassembly sequence. Pictures will be of great help when assembling the machine.

Before starting the repair of the washing machine, you need to find the malfunction due to which the appliance does not work. There are not many of them. The most time consuming of these is bearing replacement... It is immediately necessary to determine which tank is installed in the machine. If it is non-separable, it is better to postpone self-repair. Of course, you can rely on your experience, but it is better to entrust this work to specialists from the service. You will have to saw the tank to get to the bearings, and then you will need to glue it back together. It is much easier to carry out repairs on a typewriter with a collapsible tank.

To replace the bearing, the machine must be disassembled. For this purpose, the top and rear panels are removed first. The detergent dispenser is immediately removed along with the tray holder. Now nothing prevents the detachment of the front decorative panel. It remains to carefully pull out the tank. You need to be extremely careful here. The fact is that a mass of hoses, wires and other parts are attached to the tank. All of them must be carefully disconnected, secured, the loading hatch removed, and only then the tank must be removed. Moreover, it is almost impossible to perform this operation alone, you will need a second pair of hands.

To remove the bearings, we disassemble the tank, remove the pulley from the shaft, take out the shaft and carefully begin to remove the bearings (there are two of them in the car). The best thing to do is special puller... As a last resort, you can knock out with a hammer.

The next step is to install new bearings. As a rule, there are no difficulties here. We assemble the car in reverse order using photographs.

Important. Before installing new bearings, their seats must be well cleaned and lubricated with grease, for example, "Litol-24".

The next common problem is shock absorbers wear... This is a fairly simple operation. If the machine vibrates very strongly during washing or spinning, then it's time to replace the shock absorbers. They are located at the bottom of the tank. Considering their design feature - non-separability, it must be remembered that shock absorbers are not repaired, but replaced.

To remove them, you must first unscrew the lower mounting bolt (in the place where the shock absorber is attached to the machine body), and then the upper one. Instead of bolts, depending on the model, there may be plastic pins with latches. In this case, you must press the latch and push the pin out of its seat. For example, a screwdriver. After disconnecting the mountings, the shock absorber is removed and replaced with a new one.

Advice. When buying new shock absorbers, the seller must be sure to show a sample of the old one.

Sometimes, in order to fix Kandy's car, it is enough replace the heating element in it (heating element). It can be accessed with the rear cover of the machine removed. The removal process itself is not difficult. First of all, all wires are disconnected from the heating element. Then the fastening nut is loosened and the screw is pressed inward. After these operations, the heating element is carefully removed from its seat with a slotted screwdriver. When installing a new heating element, it is very important to avoid distortions and not to use brute force.Immediately after installation, without assembling the machine completely, it is necessary to check its operation by heating water to 60ᵒ. If this wash takes place without water leaking, you can assemble the machine to the end and put it in its place.

Important. When disassembling, try to remember the places of connection of the wires so that during assembly do not confuse them.

Complete disassembly of the Candy washing machine will be needed in case replacement of electric motor brushes... Repair in itself is not difficult, but without its implementation, the device will not work. The brush assembly of the electric motor is quite stable in operation. Without replacing it, the machine usually works for 5 years. There were cases when this period was more than doubled. It all depends on the intensity of the load on the machine. Replacing the brush assembly is very easy. The only problem is getting to the electric motor. When this is done, there will be no barriers to repair.

Repair of all washing machines, including Kandy, is not very difficult. Especially when you have knowledge in electrical engineering and plumbing. And, of course, the experience in repair work.